IT Capacity Planner jobs in Nevada
IT Capacity Planner evaluates the organization's data processing and storage needs and develops long-term plans to meet business requirements. Implements policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planner documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planner may require a bachelor's degree in area of specialty. Typically reports to a manager. To be an IT Capacity Planner typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added IT Capacity Planner jobs
IT Technician
- Desert IT Solutions
-
Las Vegas, NV
FULL_TIME
-
Job Description
Reports to: IT Support Manager
Pay Rate: 40,000 – 50,000 Annually
Duties and Responsibilities- Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.
- Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications
- Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned
- First level identification and escalation of Major Incidents using the approved IT escalation processes
- Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT
- Assist in creating knowledgebase articles, checklists, FAQs and End User training.
- Follow all standard service desk policies and procedures.
- Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment
- Willingness to learn industry specific and proprietary management systems
- Perform network administration functions, user account permissions, Active Directory changes
- Follow up with clients to ensure resolution is complete and satisfactory
- Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures
- Collaborate with peers to form technical solutions
- Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company
- Additional responsibilities as assigned
- Must possess reliable transportation and be willing to travel to customer sites as needed
- Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.
- Minimum of 2 years in a customer service role within an IT support team.
- Thorough knowledge of all Windows server and desktop operating systems
- Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange
- Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration
- Ability to provide remote desktop support to customers.
- Ability to use remote support tools like VNC, LogMeIn, RDP, etc.
- Ability to multi-task and maintain good communication is a must
- Solid organizational skills and be strong attention to detail.
- Excellent written and oral communication skills.
- Excellent problem analysis and solving skills.
- The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.
- Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.
- Must be able to learn quickly and be very self-sufficient with limited training required.
- Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.
- Self-starter, dependable and accurate in completing tasks with strong attention to detail.
- Demonstrated ability to multi-task and work independently with minimal supervision.
- Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.
- Independent, self-starting attitude with the willingness to share knowledge.
- Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.
- Ability to function effectively in a fast-paced environment
- 2-4-year degree in a Technical field
- Minimum of 1 year in the hospitality industry
- IT related certifications preferred – e.g. A , Network , Security , ITIL or MCP.
- Understanding of basic ITIL principals preferred.
- Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.
- Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users.
- Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.
- Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.
- Knowledge of Active Directory and application-based user account management.
- 22 Days Ago
Planner
- Komatsu
-
Elko, NV
FULL_TIME
- Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line ...
- Just Posted
MSP IT Support Technician - Reno, NV
- Desert IT Solutions
-
Reno, NV
FULL_TIME
- Job DescriptionReports to: IT Support ManagerPay Rate: 40,000 – 50,000 AnnuallyDuties and ResponsibilitiesSupport/troubleshooting of moderately difficult hardware, software, network, mobile device, re...
- 12 Days Ago
VP II, Demand, Release & Capacity Management
- Credit One Bank
-
Las Vegas, NV
OTHER
- Description Position Summary The VP, IT Demand, Release & Capacity Management will work with the IT and Business leadership to establish/enhance the processes for the core functions for this position....
- 18 Days Ago
Vacation Planner
- Sail Away Travels
-
Sparks, NV
FULL_TIME
- Join our renowned host agency boasting over 70 years of expertise in the travel industry. As a 1099 Independent Contractor, seize the chance to establish your own venture while working from the conven...
- 4 Days Ago
Transportation Planner
- GEODIS
-
Sparks, NV
FULL_TIME
- Transportation Planner Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), w...
- 5 Days Ago
IT Capacity Planner jobs at Popular Companies
Body Tech
- The Boyd Group
-
Fort Wayne, IN
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
- 6/12/2024 12:00:00 AM
Global Capacity Planner
- Apple
-
Cupertino, CA
- Global Capacity Planner Santa Clara Valley (Cupertino),California,United States Operations and Supply Chain The role is ...
- 6/11/2024 12:00:00 AM
National Logistics Capacity Planner
- Stevens Transport
-
Dallas, TX
- Department: Operations Job Description: JOB SUMMARY: We are seeking to hire a National Logistics Capacity Planner, a rol...
- 6/11/2024 12:00:00 AM
CSR
- The Boyd Group
-
Statesville, NC
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
- 6/10/2024 12:00:00 AM
Capacity Planner
- Jobs for Humanity
-
Aurora, CO
- Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
- 6/9/2024 12:00:00 AM
Workforce Operations Management Consultant
- The Massachusetts Mutual Life Insurance Company
-
Springfield, MA
- The long term capacity planner is responsible for the development and maintenance of rolling 18 month capacity models fo...
- 6/8/2024 12:00:00 AM
Sales and Service Coordinator
- Service Experts
-
Beavercreek, OH
- Location: Beavercreek, OH Sales and Service Coordinator Reports To: Sales Manager, Operations Manager, Office Manager, o...
- 6/8/2024 12:00:00 AM
Production Scheduler
- Firebolt Group
-
Wixom, MI
- PRODUCTION SCHEDULER – WIXOM – IN-PERSON Job Summary The Production Scheduler uses the company’s ERP system to plan prod...
- 6/7/2024 12:00:00 AM
About Nevada
Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin.
Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planner jobs
$92,317 to $128,107