IT Asset Manager jobs in Wisconsin

IT Asset Manager manages the operations of the IT asset and inventory management function. Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. Being an IT Asset Manager minimizes organizational cost through product standardization and tracking. Tracks quality throughout the product lifetime. Additionally, IT Asset Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Asset Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Asset Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Brookfield, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provision. We offer a competitive salary ranging from $85,000 to $100,000 per year, along with company-wide benefits that include medical insurance, life insurance, paid holidays, and unlimited PTO. As our IT Support and Operations Manager , you'll enjoy flex-time, empowering you to balance work and life seamlessly. Apply now to seize this opportunity!

    Discover Who We Are

    At GoTech IT Solutions, our mission is simple yet impactful: to deliver cutting-edge IT solutions that empower businesses to thrive in the digital age. With a focus on enhancing the end-user experience, we specialize in providing best-in-class IT services to small to mid-sized businesses. We believe in technology that serves businesses, not the other way around!

    But what truly sets us apart is our vibrant company culture thriving within a dynamic and ever-expanding landscape. As a fast-growing Managed Service Provider (MSP) with an enviable clientele, we offer an environment where every day brings new challenges and opportunities. We're not just about keeping up; we're about staying ahead. Our commitment to talent development is unwavering, ensuring each team member not only feels fulfilled but also thrives in their professional journey. Join us at GoTech, where your potential meets limitless possibilities!

    What Your Day Entails

    Your schedule will be full-time, between 8 AM and 5 PM, after-hours, and weekend availability as needed.

    As our IT Support and Operations Manager, you'll be responsible for leading our team to deliver exceptional IT services to our clients.

    This Includes

    • Level 3 Support: Resolve Level 3 technical issues and serve as an advanced point of escalation for complex problems.
    • Service Requests: Execute complex service requests with precision and expert knowledge.
    • System Builds: Build and maintain a variety of systems including workstations, network gear, cameras, servers, and printers.
    • Service Calls: Conduct on-site and remote service calls to efficiently resolve issues.
    • Product Ownership: Manage products end-to-end, overseeing their documentation, performance, and troubleshooting.
    • Project Leadership: Lead projects from conception to delivery, coordinating with cross-functional teams to ensure successful execution.
    • Reporting & Analytics: Collect, analyze, and interpret service desk data to identify trends, measure performance against service level agreements (SLAs), and provide actionable insights.

    Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
    • 4-5 years of experience in an advanced technical support role.
    • Demonstrated proficiency in managing Level 3 technical support tickets.
    • Proven leadership abilities and project management experience.
    • In-depth knowledge of computer systems, IT products, and networking.
    • Strong analytical, organizational, and problem-solving skills.
    • Excellent verbal and written communication skills.
    • Physical ability to lift heavy equipment and engage in field-oriented tasks.
    • Valid driver's license and willingness to travel for on-site service calls.

    Preferred Qualifications

    • Experience with professional services automation (PSA) and remote monitoring and management (RMM) tools like ConnectWise, Autotask, and Kaseya
    • Experience with Microsoft Windows Server roles, including Active Directory, DNS, DHCP, DFS, IIS, and GPO
    • Experience working with and deploying hypervisors such as Azure, AWS, Hyper-V, and VMWare ESX
    • Advanced to expert knowledge of Windows Desktop
    • Experience developing and managing ticketing and monitoring systems that are accountable to customer inquiries, portals, and SLAs
    • Knowledge of infrastructure backup solutions with Acronis, Cloud Backup, and DR
    • Strong understanding of technology and business productivity systems
    • Financial analytical skills, including cost control
    • Results-oriented, adaptable, self-motivated, energetic, encouraging, professional, and dependable characteristic traits
    • Exceptional customer service, communication, detail-oriented, multitasking, organizational, documentation, and time management skills
    • Keen sense of humor and the ability to laugh at some truly corny jokes

    DON'T WAIT - APPLY TODAY!

    Our initial application process is quick, easy, and mobile-friendly. Take the first step toward a rewarding career opportunity as our IT Support and Operations Manager today!

    Salary: $85000 - $100000 per year

    Job Posted by ApplicantPro
  • 8 Days Ago

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Milwaukee, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provi...
  • 29 Days Ago

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Leasing Manager - The Life at Madison Grove
  • Asset Living
  • Madison, WI FULL_TIME
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exc...
  • 1 Month Ago

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Asset Manager
  • Veolia Environnement SA
  • Milwaukee, WI FULL_TIME
  • Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastew...
  • 4 Days Ago

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Project Manager
  • MARS IT
  • Madison, WI FULL_TIME
  • Job DetailsNote: Hybrid position - Initially, position is on site (~30 days) and then may transition to hybrid. Once transition to hybrid, a minimum of 2 days in office a week. Job Description:Project...
  • 5 Days Ago

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Information Technology Project Manager
  • GlobalSource IT
  • Janesville, WI CONTRACTOR
  • We are hiring a Project Manager to support a Microsoft AX to D365 transformation project. You will work with the end client directly and collaborate with Deloitte as the implementation partner.This is...
  • 9 Days Ago

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Asset Management Specialist
  • CAI
  • Cleveland, OH
  • Job ID Number R2699 Employment Type Full time Worksite Flexibility Onsite Job Summary We are looking for a motivated Ass...
  • 6/10/2024 12:00:00 AM

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Asset Manager
  • The CARIAN Group
  • Newark, NJ
  • Asset Manager (Marine Terminals / Ports) Location: Newark, New Jersey Hybrid – 3 days in the office CARIAN is growing! W...
  • 6/10/2024 12:00:00 AM

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Asset Manager
  • The Chemours Company
  • New Johnsonville, TN
  • Asset Manager, Manager, Manufacturing, Management
  • 6/10/2024 12:00:00 AM

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IT Asset Manager
  • Solugenix
  • Simi Valley, CA
  • IT Asset Manager Simi Valley, CA (Onsite) Long Term Contract Job ID 2024-9388 Solugenix is assisting a client, in their ...
  • 6/10/2024 12:00:00 AM

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Asset Manager
  • trak group
  • Cincinnati, OH
  • Asset Manager Join us and be part of a dynamic team managing our diverse portfolio of properties! Why you should work he...
  • 6/10/2024 12:00:00 AM

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Asset Manager
  • Spartanburg Housing
  • Spartanburg, SC
  • Spartanburg Housing, located on Arch Street, Spartanburg, SC, is dedicated to helping serve the community by providing a...
  • 6/10/2024 12:00:00 AM

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Asset Manager
  • Ironhorse Funding LLC
  • Irving, TX
  • Join our team at Ironhorse Funding LLC in Irving, TX, as a Full-Time Asset Management Manager! This role offers an excit...
  • 6/9/2024 12:00:00 AM

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Senior Asset Manager
  • Clean Harbors
  • Norwell, MA
  • Clean Harbors is looking to hire an Senior Asset Manager that will be responsible for the overall lifecycle management o...
  • 3/5/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Asset Manager jobs
$116,887 to $166,093

IT Asset Manager in Pittsfield, MA
Therefore, implementing an IT asset management (ITAM) process is the right thing to do.
February 08, 2020
IT Asset Manager in Elyria, OH
The Certified IT Asset Manager (CITAM) Course is aligned with the IAITAM Best Practices Library (IBPL).
December 19, 2019
IT Asset Manager in San Jose, CA
IT interruptions often cause business delays that can be detrimental to your productivity, quality of service and bottom line.
December 28, 2019