IS Operations Coordinator jobs in Alaska

The Shelter Operations Coordinator is responsible for supporting the shelter's day-to-day functions and assisting with other agency needs and maintenance and supervising the Hospitality Specialist Team. The Shelter Operations Coordinator will be supervised by the Client Services Director and may be tasked by other program directors as needed to maximize the agency's efficiency and functioning.

Responsibilities

● Interact with clients and staff members in a manner that is respectful and empowering

● Consistent and dependable attendance

● Attend all mandatory staff meetings, program meetings, and trainings

● Present a professional demeanor to the community through appearance, communication, and presentation

Essential Functions

Agency Personnel Functions

● Supervise the Hospitality Specialist Team

● Recruit, screen, interview, and make hiring recommendations

● Conduct and document disciplinary actions and make recommendations for termination

● Coordinate necessary training for new and ongoing staff

● Conduct performance evaluations as listed in the personnel manual

● Hold regular meetings with department employees

● Follow all federal and state labor laws governing personnel including but not limited to ADA, EEOC, and State of Alaska Wage and Hour

● Other duties as assigned by the Client Services Director

Duties

● Submit and track all shelter maintenance requests, respond to maintenance and inventory inquiries, communicate maintenance and inventory updates, and coordinate repairs with the Maintenance Team

● Maintain copies of business contract records, including inventory and financial records.

● Order shelter household supplies and ensure all documentation requirements are met.

● Conduct weekly maintenance, health, and safety room checks and follow up with residents' room compliance per shelter policies

● Assist with managing daily shelter operations, including coordinating with other departments to ensure smooth operations.

● Assist with the implementation of Shelter Operations Policies, OSHA compliance, and Food Safety and Sanitation requirements

● Assist with the management and compliance of the food program by reviewing food inventory, placing shelter food orders, creating a monthly menu, collecting meal headcounts, and assisting with TEFAP reporting as needed

● Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules

● Assist with the oversight and task assignment of hospitality specialist staff, shelter volunteers, and Food Program Specialists for the upkeep of shelter sanitation needs

● Assist with the procurement process related to major agency projects and their coordination and scheduling.

● Assist with the operations of other IAC properties as requested by the Maintenance Coordinator

● Assist in the development and implementation of operational strategies to improve shelter efficiency and productivity

● Maintain a valid Certified Food Handler's Card and a valid Food Safety Manager Certification

● Provide on-call coverage for property emergencies as assigned by the Supervisor

● Other duties as assigned by the Client Services Director

Minimum Qualifications

● Associates Degree in Business or closely related field; or supervision may be used in lieu of education

● Knowledge of Building and Safety Codes

● Ability to work independently

● Commitment to agency mission and goals

● Ability to work with people of diverse backgrounds, cultures, and lifestyles

● Valid Alaska Driver’s License

● Ability to pass background check

● Ability to lift 40 lbs and walk up stairs

● Excellent interpersonal, group, and written communication skills

Preferred Qualifications

● Bachelor's Degree in Business or closely related field or four year job experience in the area of property management.

● One year or more of experience with Building and Safety Codes, including basic maintenance knowledge in a residential setting.

● Two years supervisory experience.

Supervision: Directly responsible to the Client Service Director

Hours: 37.5 hours per week and based on needs of the program. On-call after hours for emergency and occasional overtime

Job Type: Full-time

Pay: $27.00 - $30.37 per hour

Expected hours: 37.50 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Work Location: In person