Information Technology Supervisor supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Supervisor analyzes business needs and recommends IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and coordinates and schedules IT initiatives. Additionally, Information Technology Supervisor monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency. Requires a bachelor's degree. Typically reports to a manager. The Information Technology Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Information Technology Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Please send resume and cover letter to jobs@bentontechsolutions.com.
Benton Technology Solutions is seeking an entry-level Information Technology Specialist to grow and learn the industry with us. The right individual will have excellent customer service skills and an aptitude for learning about IT. This position will afford the opportunity for further education and certification, as well as advancement opportunities.
Typical duties include:
Potential candidates will possess:
Ideal candidates will possess: