Hotel Resident Manager jobs in Texas

Job description

About us

Hotel Lucine is a revitalized 61-room boutique hotel in Galveston, TX. The property isn't just a hotel, it exudes a unique local spirt gathering newcomers and locals alike with the allure of reliable surprises and a glimpse into the undeniable beauty and soul of the island.

The hotel features an intimate layout which provides a lively people-centric atmosphere where guests can enjoy the courtyard pool, rooftop bar, and two full-service restaurants anchored by some of the top culinary and cocktail talent in the country.

We are looking for a highly motivated and passionate hotel AGM to come join our team!

Hotel Lucine is here to usher in a new generation of hospitality in Galveston. Our establishment offers a distinctly unique, people-centric experience that allows us to create an environment unlike anywhere else on the Gulf Coast. This property is more than a hotel, it’s a place to foster community for residents and guests of the island who embrace Galveston’s gracious and peculiar soul.

What We Offer:

- A healthy and professional hotel, restaurant and bar environment, with a strong emphasis on mentorship and education.

- Competitive wages with opportunities for growth.

- A chance to learn and hone your skills in hotel front desk coordination and new concept development.

- Employer sponsored health insurance plans for all full-time employees and their dependents.

- Daily family meal; available to all staff before every dinner service.

- On property discounts.

- Paid vacation.

Our Expectations & Requirements

- Have at least 2 years of general hotel or hospitality experience of similar caliber and volume.

- Ability to be consistently punctual and ready to work at your scheduled in-time.

-Embrace hotel vision and service culture ensuring staff adherence to brand standards and guidelines.

-Anticipate business levels and ensure property is prepared at all times to deliver efficient and high level service

- Physically tour and visually inspect the property on a daily basis monitoring property condition, cleanliness, and quality of service throughout the hotel

-Fill-in / Assist the front desk and F&B staff as necessary to ensure the efficient and successful operations

- Help to instill company culture, build morale, and create an inclusive and ongoing positive work environment, using established procedures as well as newly developed initiatives.

- Oversight of group sales process, including responding to inbound requests, devising new leads, following up consistently, and closing deals

- Ability to utilize Tripleseat software to coordinate group sales process and generate contracts

-Assist GM with payroll, scheduling, onboarding, tracking time off, and other personnel related matters

-Maintain proper supply levels of all items throughout the property by coordinating with department heads for accurate inventory counts

- Valid TABC and Texas Food Handlers certificate a plus.

We are an equal opportunity employer and are committed to providing an inclusive and diverse work environment. This job description is intended to describe the general nature of the work an employee can expect within this job classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

QUALIFICATIONS

Previous hospitality or sales experience.

The ability to learn and teach employees how to use the various technologies (PMS, POS, CRM, etc.)

Must agree to a background check.

REQUIREMETS

Detail Oriented

Excellent Communication Skills

Must always display levelheaded, upbeat, style of team leadership.

Ability to multi-task and maintain a high and consistent service standard.

WORKING CONDITIONS

This position requires that the individual be able to quickly traverse the property and go up/downstairs. There may be times when you must be on your feet and physically exerting yourself for at least 8 hours. The individual must be able to move, pull, carry and lift items of at least 30 pounds. This position will require bending, kneeling, crouching and climbing.

Job Type: Full-time

Salary: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• Galveston, TX 77550: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Ability to Relocate:

• Galveston, TX 77550: Relocate before starting work (Required)

Work Location: In person