Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About Us:
The Thayer Hotel is a team committed to values-based leadership, developing and training every team member, and providing a stellar Hudson Valley experience for our guests in our hotel, restaurant, bars and private events. We are looking for hospitality professionals to help us serve our guests, help our guests create unforgettable memories, and help us achieve our vision of being the world's premier destination for leadership development and unforgettable social events.
Position:
Hotel Manager
Description:
The Hotel Manager is responsible for overseeing all aspects of hotel operations to ensure guests have a pleasant experience and that the hotel runs efficiently. This includes managing staff, ensuring high levels of customer satisfaction, overseeing financial operations, and maintaining the overall cleanliness and functionality of the hotel. The Hotel Manager reports directly to the General Manager.
Responsibilities:
1. Support General Manager:
2. Staff Management:
3. Customer Service:
4. Financial Management:
5. Operations Management:
6. Administrative Duties:
Qualifications:
Working Conditions:
The Hotel Manager may be required to work long hours and weekends, especially during peak seasons. The role may also involve some travel for training, conferences, or promotional events.
**This job description is intended to outline the general responsibilities and qualifications for the Hotel Manager position and is not exhaustive. Duties and responsibilities may be added, deleted, or modified at any time to meet the needs of the hotel.**
Job Type: Full-time
Pay: $95,000.00 - $105,000.00 per year
Benefits:
Education:
Experience:
Language:
Ability to Commute:
Ability to Relocate:
Work Location: In person