Help Desk Support Specialist jobs in Nevada
Recently Added Help Desk Support Specialist jobs
IT Help Desk Specialist
- Veteran Benefits Guide
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Las Vegas, NV
FULL_TIME
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Who we are:VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than 35,000 Veterans with their VA (Veteran Affairs) disability claims. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, Veteran Benefits Guide is committed to advocating for policies that protect the rights and interests of former servicemembers.Summary:At VBG, the IT Support Specialist I plays a pivotal role in delivering technical assistance to both internal teams and clients. We seek an individual with a foundational understanding of handling technical support tickets, providing exceptional customer service, and a genuine passion for technology. This role serves as an ideal starting point for individuals aspiring to embark on their IT career journey.
Basic Function/Responsibilities:- Address technical issues reported by employees through work tickets, phone calls, or direct interactions.
- Ensure timely follow-up on pending requests, meticulously documenting steps taken and resolving work tickets efficiently.
- Manage installation, removal, and repair of sanctioned software, printer drivers, and utilities within the organization.
- Configure and troubleshoot Outlook 365 email clients and other essential office software.
- Facilitate synchronization of cloud-based data with local devices.
- Exhibit strong teamwork, attention to detail, and a proactive approach in addressing client and user needs daily.
- Operate with minimal oversight, independently solving problems while seeking guidance or collaborating with IT leadership as necessary.
Required Experience:- Proficiency in Windows 10 & 11 Professional, Office 365 suite, and MacOS.
- Familiarity with Adobe Creative Cloud Suite, Softphone applications (e.g., RingCentral), and CRM systems.
- Understanding scripting and basic software development principles.
- Knowledgeable in troubleshooting Windows and Mac PC hardware, peripheral devices, printers, and select mobile devices (iOS, Android).
- Experience in creating technical and IT operational documentation.
- Skills in hardware and software troubleshooting, basic network issue resolution, and error-state remediation.
- Ability to communicate technical concepts clearly to diverse audiences.
- Knowledge of HIPAA compliance and US data protection standards.
- Strong written and verbal communication skills, proficient in customer service, computer software, and online research.
Education:- Technical or college degree is preferred.
- 1-2 years of experience in technical support is desirable.
- 2 Days Ago
Help Desk Specialist
- Ariana Solutions
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Reno, NV
CONTRACTOR
- Duties:Come join the Workforce Technology team here at Intuit as a contractor where our mission is to remove barriers for our employees and connect them to Intuit's bigger mission so they can do great...
- 8 Days Ago
Help Desk Service Specialist
- Link Technologies
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Carson, NV
FULL_TIME
- Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Help Desk Service Specialist to join our team.QUALIFICATIONSStrong understanding of service des...
- 21 Days Ago
Bilingual Customer Support | Internet Help Desk
- LV.Net
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Las Vegas, NV
FULL_TIME
- Internet Customer Support Help Desk Representative (Bilingual)Company: LV.NetLocation: 2595 Fremont St., Las Vegas, Nevada 89104About Us:LV.Net is a dynamic and innovative provider of Wireless Interne...
- 9 Days Ago
Help Desk Service Specialist - Carson City, NV
- INSPYR Solutions
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Carson, NV
FULL_TIME
- This job offer is not available in your country. Responsible for providing first-level support for fiber, network, and systems issues by answering, responding, and solving customer’s technical request...
- 7 Days Ago
I.T. Help Desk Coordinator
- The Food Bank of Northern Nevada Inc
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Sparks, NV
FULL_TIME
- Description About Us:Welcome to The Food Bank of Northern Nevada, where we believe in the transformative power of compassion and the impact it can have on our community. At the heart of our organizati...
- 1 Day Ago
Help Desk Support Specialist jobs at Popular Companies
Help Desk Support Specialist
- TechTalent Squared
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Atlanta, GA
- As a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, provi...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Addison Group
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Nashville, TN
- Position Title: Technical Support Specialist - Level 1-2 Support Pay Rate $18-22/hr Employment Type: 6 month contract wi...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Robert Half
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Boston, MA
- Job Title: Help Desk Specialist Job Description: We are looking to hire a skilled Help Desk Specialist to provide techni...
- 6/2/2024 12:00:00 AM
Help Desk Support Specialist
- Motion Recruitment
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San Antonio, TX
- Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract ro...
- 6/1/2024 12:00:00 AM
Help Desk Support Specialist
- Silgan Containers Corp
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- **Job Details** **Help Desk Support Specialist - (12369)** This details all the information about the job posting. Share...
- 6/1/2024 12:00:00 AM
IT Help Desk Support Specialist
- The Cavco Family of Companies
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Phoenix, AZ
- At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produ...
- 5/31/2024 12:00:00 AM
Help Desk Support Specialist
- ATG
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Norfolk, VA
- NMMES-011 - Help Desk Support Specialist Requisition: 2024-01-006 Description/Job Summary Help Desk Support Specialist I...
- 5/31/2024 12:00:00 AM
Help Desk Support Specialist
- EIS Consulting Group
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Petaluma, CA
- Job Description Job Description EIS Consulting Group is on looking to add a Help Desk Support Specialist who wants to wo...
- 5/30/2024 12:00:00 AM
About Nevada
Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin.
Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$37,802 to $50,466
Most Popular Cities in Nevada for Help Desk Support Specialist Jobs
What does a Help Desk Support Specialist do?
Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023