Mobile Support experience REQUIRED
Job: Tech Support Specialist - Tier III Software Support
Duration: 6 month contract
Job Description:
• Provide support for multiple database, web-based platforms, and proprietary software systems across Android, iOS, Windows, and Mac platforms
• Utilize several different tools to identify, replicate, and troubleshoot incidents to track and resolve root causes.
• Search, Analyze, and modify SQL database info to resolve minor data related issues.
• Report bugs, database problems, and other issues to developers and escalation paths with the appropriate supporting documentation.