Help Desk Support Specialist jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:
    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements: 
    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. 
    • Must also type at least 30 WPM. 
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.
    Only those candidates selected for an interview will be contacted

    Work Remotely:
    • No.
  • 27 Days Ago

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Technical Support Specialist
  • Tech Desk
  • Cleveland, OH FULL_TIME
  • We’re looking for a technical support specialist to provide assistance to Tech Desk customers. This is an in-person position, but you will not be required to visit customers. All assistance will be pr...
  • 24 Days Ago

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Help Desk Technician
  • Help Desk Technician
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

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Help Desk Support Specialist
  • Skopein Technology Solutions
  • New York, NY FULL_TIME
  • Job description We are a fast-growing MSP/MSSP headquartered in New York City with a nationwide presence. We are looking for a local candidate with an entrepreneurial spirit to join a growing IT firm....
  • 23 Days Ago

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Help Desk Support Specialist
  • Harvey Nash
  • Frankfort, KY FULL_TIME
  • This role is vital for the efficient and timely delivery of IT support services. To succeed in this role, individuals need to have excellent customer service skills, proven follow through skills, and ...
  • Just Posted

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Help Desk Support Specialist
  • The Cornerstone Professional Group, LLC
  • Towson, MD FULL_TIME
  • Job DescriptionResponsibilities: Assist in the management and maintenance of IT infrastructure solutions for Cornerstone and Corporate Clients.Work with a team to support, maintain, develop, and imple...
  • Just Posted

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Level I- Help Desk Support Specialist
  • Sukut Construction, LLC
  • Santa Ana, CA
  • ** Sukut Construction LLC** ** Level I- Help Desk Support Specialist** Santa Ana, CA 92704 If you would like to join Suk...
  • 5/31/2024 12:00:00 AM

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Information Technology Specialist I
  • City of Alhambra, CA
  • Alhambra, CA
  • Salary : $78,060.48 - $101,619.60 Annually Location : Alhambra, CA Job Type: Full Time Job Number: FT232445 Department: ...
  • 5/31/2024 12:00:00 AM

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IT Support Specialist I
  • Precision Castparts Corp.
  • South Gate, CA
  • Summary: The Client Technology Analyst I provide first level support to employees on all computing devices and software ...
  • 5/31/2024 12:00:00 AM

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Medical Affairs IT Business Partner
  • USDM Life Sciences
  • Santa Monica, CA
  • Job Title: Medical Affairs IT Business Partner Job Function: Project Manager Location: SANTA MONICA, CA - Hybrid USDM Li...
  • 5/30/2024 12:00:00 AM

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Service Desk Technician II
  • AEG
  • Los Angeles, CA
  • In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete ...
  • 5/29/2024 12:00:00 AM

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Desktop Support Specialist
  • Crescent Solutions
  • Beverly Hills, CA
  • This is a one month contract which could turn into a longer opportunity. What You Will Do Provide support for on-site AV...
  • 5/28/2024 12:00:00 AM

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Help Desk Specialist
  • MakeMake Entertainment
  • Santa Monica, CA
  • Helpdesk Specialist - MakeMake Entertainment MakeMake is seeking a Helpdesk Specialist to join the Engineering departmen...
  • 5/28/2024 12:00:00 AM

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Support Technician
  • Disguise Technologies Ltd
  • Los Angeles, CA
  • Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in buildi...
  • 5/27/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,652 to $50,265