Health Insurance Operations Manager jobs in California

Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Operations Manager - Insurance Agency
  • Schneiderman Insurance Agency
  • Los Angeles, CA FULL_TIME
  • Job Description

    Join a team that cares about both our clients and you!

    Schneiderman Insurance Agency in GRANADA HILLS, California, is looking for an experienced and committed individual to join our team as our Operations Manager. In this role, you will be responsible for managing a team of professionals and our portfolio of personal and commercial insurance accounts to maintain strong business relationships and ensure client satisfaction. You will play a vital role in managing and growing our agency. If you have excellent operations management skills with a diverse insurance background and are committed to providing clients with the best value and coverage, this is the role for you.

    Apply now to join our team and begin a role with excellent career growth and earning potential.

    Benefits

    Annual Base Salary Based on Experience

    Paid Time Off (PTO)

    Responsibilities

    • Directly manage Account Management staff within the organization, including communicating expectations, monitoring individual employee performance, coaching and counseling, and taking appropriate corrective actions as needed.
    • Achieve agency sales and retention goals by engaging staff and monitoring progress towards achieving goals
    • Serve as primary front-line Human Resource manager for staff, ensuring all HR processes, policies, and procedures are followed and administrative requirements met.
    • Monitor staff performance to ensure productivity, efficiency, quality, and service standards are met, taking corrective actions as needed.
    • Manage staff days off calendars to ensure service continuity.
    • Ensure appropriate staffing levels necessary to meet all operational and service goals, and recommend adjustments as needed.
    • Participate in new employee selection process, including interviewing and making hiring recommendations.
    • Prepare and deliver staff performance evaluations accurately and within required timeframes.
    • Proactively recognize positive and negative staff performance trends and provide frequent coaching, consultation, encouragement, and praise.
    • Provide initial/new hire and ongoing staff training.
    • Encourage ongoing growth and professional development of all operations personnel within branch.
    • Develop the next generation of branch operations leadership, including identifying and preparing succession candidates for Operations Supervisor roles.
    • Actively promote IOA culture at all times, including initiation of and participation in staff level team building and other activities to continuously improve employee engagement.
    • Quickly identify gaps and shortfalls in staff performance and proactively develop, communicate, and implement corrective actions to take.
    • Continuously monitors and interprets staff performance data and reports (KPIs), and takes appropriate actions based on conclusions.
    • Maintain frequent and transparent communication regarding staff performance and activities with branch operations leadership team.
    • Develop, implement, improve, and ensure staff compliance with core work processes, including identifying and adopting best practices.
    • Lead implementation and enforcement all company work rules, standards, and policies and procedures among staff.
    • Maintain high degree of technical competence and industry/market expertise.
    • Ensure management/leadership skills are continuously improved by actively participating in internal/external professional development opportunities.
    • Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees.
    • Perform other duties as assigned.

    Requirements

    • 5 years of industry experience, with deep, wide-ranging industry knowledge
    • All required active licensing (Property & Casualty, Life & Health)
    • Outstanding verbal/written communication skills
    • Technology proficiency
    • Exceptional personal character
  • 6 Days Ago

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Health Insurance Account Manager
  • Get-Benefits-Insurance-Services,-Inc.
  • Thousand Oaks, CA FULL_TIME
  • Job DescriptionWe are looking to hire a detail-oriented, computer-savvy individual for a health insurance account manager position. The ideal candidate will need to be a quick learner, professional on...
  • 22 Days Ago

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Operations Manager
  • PDCM Insurance
  • Petaluma, CA FULL_TIME
  • About Patriot: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. We are comm...
  • 5 Days Ago

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Operating Room (OR) - Nurse Manager
  • Nurse Manager - CTTX Health
  • Santa Monica, CA FULL_TIME
  • Nurse Manager - Operating Room (OR)CTTX Health is seeking a motivated and experienced Nurse Manager to lead our Operating Room (OR) department. As the OR Nurse Manager, you will be responsible for ove...
  • 3 Days Ago

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Medical Assistant
  • Home Health Account Manager
  • Oakland, CA FULL_TIME
  • Job Title: Medical Assistant Location: Oakland Employment Type: Full-time, candidates must have authorization to work in the United States; visa support is not provided. Salary: $19-22 per hour Benefi...
  • 16 Days Ago

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Operations Manager - Sacramento, CA / Bay Area
  • Insurance Relief
  • San Francisco, CA FULL_TIME
  • Operations Manager - Sacramento, CA / Bay Area This is an exciting opportunity for an Operations Manager to join a growing insurance agency that has multiple locations throughout Northern California. ...
  • 2 Months Ago

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Henry, IL
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 6/12/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Dagsboro, DE
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 6/12/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Benton, KY
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 6/12/2024 12:00:00 AM

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Manager, Insurance Operations - Austin
  • Marsh & McLennan Companies, Inc.
  • Austin, TX
  • Company: Marsh Description: Working at Marsh means joining a team of diverse thought leaders across the globe, dedicated...
  • 6/11/2024 12:00:00 AM

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Insurance Operations Manager
  • MassMarkets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance...
  • 6/9/2024 12:00:00 AM

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Insurance Operations Manager
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
  • 6/8/2024 12:00:00 AM

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Insurance Operations Manager
  • MCI Military Recruitment
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insuranc...
  • 6/8/2024 12:00:00 AM

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Insurance Operations Manager
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: Pa...
  • 6/8/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Health Insurance Operations Manager jobs
$121,006 to $164,511

Health Insurance Operations Manager in New Bedford, MA
We are looking for Senior Quantity Surveyors The role involves ensuring all operations.
January 01, 2020
Health Insurance Operations Manager in Hartford, CT
You’ll gain a thorough introduction to business basics, including issuance and installation of policies; policy renewal and changes; premium billing and payment; claims administration; pricing; and state and federal regulation of insurance.
January 18, 2020
Health Insurance Operations Manager in Pueblo, CO
This online course is a survival guide when it comes to understanding health insurance operations.
January 27, 2020