FRONT DESK CLERK jobs in Utah

FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Capital Vacations
  • Henefer, UT FULL_TIME
  • What You'll Do

    Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay.

    Responsibilities

    • Responsible for the efficient and courteous operation of the front desk.
    • Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges.
    • Answers and transfers call from the switchboard using proper telephone etiquette.
    • Answer guest questions about local restaurants and attractions.
    • Make courtesy calls and follow up calls to all guests’ issues.
    • Send confirmation letters to owners/guests.
    • Coordinate with all other departments to ensure a smooth response to guest’s requests.
    • Process all incoming revenue from all departments daily.
    • Open and close the credit card machines and cashier audit reports.
    • Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions from other departments.
    • Order office supplies as needed.
    • Prepare night audit daily.
    • Enter maintenance and service requests in SPI promptly.
    • Make reservations courteously and efficiently.
    • Make room moves and stay over requests for guests as needed to ensure guest satisfaction.
    • Run reports and correct errors before guest check-in.
    • Perform any other inventory management changes as directed by the supervisor or manager.
    • Prepare check-in packets for the upcoming week.
    • Make rental calls to notify owners whether their villa rented or not.
    • Respond to online reviews.
    • Reconcile rentals for the previous month.
    • Check online travel agents for rental inbound.
    • Daily post office and banking run.
    • Block RCI points for unpaid accounts.
    • Manage RCI banking, membership changes, and cancellations.
    • All other duties as assigned by management

    Qualifications

    BENEFITS, COMPENSATION, TRAINING

    • High School Diploma/GED
    • Experience from which comparable knowledge and abilities are acquired
    • Basic computer skills
    • Great attention to detail
    • Excellent Customer Service skills with the ability to work under pressure
    • Bilingual is a plus
    • Active listener with the ability to solve problems
    • Work with minimal supervision
    • Excellent verbal and written communication skills
    • Flexible schedule – Ability to work evenings, holidays and weekends are a must
  • 6 Days Ago

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Imaging Front Desk Clerk
  • Intermountain Health
  • Murray, UT PART_TIME
  • Job Description:The Imaging Scheduler is responsible for the prioritization and scheduling of patient examinations and patient instruction concerning preparation and timetable. This position is also r...
  • Just Posted

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Front Desk Clerk
  • Capital Vacations
  • East Carbon, UT FULL_TIME
  • What You'll DoLooking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay.ResponsibilitiesResponsible for the efficient and courteo...
  • Just Posted

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Front Desk Clerk
  • Best Western Plus Cedar City
  • Cedar, UT PART_TIME
  • We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering gu...
  • 18 Days Ago

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Hotel Front Desk Clerk
  • Comfort Inn
  • Saint George, UT PART_TIME
  • Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit...
  • 1 Month Ago

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Hotel Front Desk Clerk
  • Claridge Hotel
  • Saint George, UT FULL_TIME
  • FRONT DESK CLERK JOB DUTIES CONSIST OF CHECKING GUESTS IN, PROCESS PAYMENT, ANSWERING PHONES, ENTERING RESERVATIONS OVER THE PHONE AND IN-PERSON WALK INS, VERY FLEXIBLE DOWN TIME EMPLOYER WILL ALLOW S...
  • 2 Months Ago

T
Front Desk Clerk
  • The Inn at Scituate Harbor
  • Scituate, MA
  • Job Description Job Description Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional ...
  • 6/11/2024 12:00:00 AM

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Front Desk Clerk
  • Marcus Corporation
  • Madison, WI
  • The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Fro...
  • 6/11/2024 12:00:00 AM

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Front Desk Clerk
  • KOLTER HOSPITALITY GROUP
  • Fort Lauderdale, FL
  • Job Details Job Location Hyatt Centric Las Olas - Fort Lauderdale, FL Position Type Full Time Salary Range $16.00 - $16....
  • 6/9/2024 12:00:00 AM

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Front Desk Clerk
  • Hyatt Place
  • Henrico, VA
  • Job description Salary$15.00 - $15.50 an hour Job Type Full-time Part-time Qualifications Hotel experience: 1 year (Pref...
  • 6/8/2024 12:00:00 AM

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Front Desk Clerk
  • PENN Entertainment, Inc.
  • Vicksburg, MS
  • WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Enterta...
  • 6/8/2024 12:00:00 AM

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Front Desk Clerk
  • Indus Hotels
  • Pittsburgh, PA
  • Job Title: Front Desk Clerk Hotel Department: Front Desk Reports to: Front Desk Supervisor/Rooms Division Manager FLSA: ...
  • 6/8/2024 12:00:00 AM

H
Front Desk Clerk
  • Hilton Grand Vacations
  • Naples, FL
  • HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay!* What will I be doing? As a Front Desk Clerk you wo...
  • 6/8/2024 12:00:00 AM

Q
Front Desk Clerk
  • Quality Inn Montgomery South
  • Montgomery, AL
  • Job Description Job Description We are currently recruiting for a Front Desk Agent to join our team! Front Desk Agent / ...
  • 6/7/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$26,799 to $35,398

FRONT DESK CLERK in Lake Charles, LA
Looking for a part-time evening and/ or weekends as a hotel desk clerk.
February 03, 2020
FRONT DESK CLERK in Salem, OR
A front desk clerk must have experience in problem solving.
February 10, 2020
FRONT DESK CLERK in Lancaster, PA
Our front desk clerk resume example will guide you on how to detail the experience that you’ve gleaned at other hotels, registering and greeting guests, handling payments, and guest queries.
February 22, 2020