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Fraud Prevention Associate jobs in Illinois

Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Fraud Prevention Associate jobs

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Fraud Investigations Associate
  • Onbe
  • Buffalo, IL FULL_TIME
  • Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

    Summary: As a Fraud Investigations Associate, the daily mission will be to specialize in investigating cases and disputes and limit or recover monetary losses. This is a phenomenal role for people who grow with solving sophisticated puzzles and unraveling mysteries. Join Onbe and help us ensure the "bad actors" don't win!

    This role is a hybrid role that will work onsite 1-2 days per week at our Buffalo Grove, IL location. Occasional travel may be required as part of this position.

    Responsibilities

    • Investigate assigned fraud claims and billing disputes.
    • Interact with law enforcement agencies and persons of curiosity in order to acquire and review all information and complete the appropriate actions.
    • Use good judgment and all available resources to make well-informed decisions when approving or denying a case.
    • Proactively identify trends or patterns related to fraud claim activity and advance as appropriate.
    • Troubleshoot sophisticated cases independently and with minimal direction when required.
    • Handle raised client inquiries, time-sensitive cases, and large dollar financial investigations.
    • Provide case statuses to customers and management.
    • Connect with management regarding irregularities or errors in case handling.
    • Enforce the department processes, procedures, and goal expectations for all aspects of case investigations.

    Qualifications

    • 1 years in fraud, disputes, claims, or chargeback environment; payment card or financial services industries a plus.
    • Prior experience in a customer contact role.
    • Previous experience with paid and free investigation and research tools.

    The base salary range for this position is between $47,610 to $66,654, plus bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, open paid time off, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

    At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

    We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

    Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

  • 15 Days Ago
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Fraud Investigation Associate
  • OppFi
  • Chicago, IL FULL_TIME
  • OppFi is a tech-enabled, mission-driven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans. Through best-in-class customer service, tra...
  • 18 Days Ago
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Fraud Associate - 12 Month FTC
  • Sky Subscriber Services Ltd
  • DUNFERMLINE, IL FULL_TIME
  • Want to do the best work of your life? With 23 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our pe...
  • 10 Days Ago
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Loss prevention associate
  • TJX Companies, Inc.
  • Tinley Park, IL FULL_TIME
  • Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with wo...
  • 2 Days Ago
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Loss prevention associate
  • TJX Companies, Inc.
  • Lawn, IL FULL_TIME
  • Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with wo...
  • 3 Days Ago
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Loss Prevention Associate
  • Niemann Foods
  • Springfield, IL FULL_TIME
  • KEY ATTRIBUTESNaturally friendlySelf-motivatedSmiles easyGenuinely enjoys taking care of the customerHigh energy levelJudgment and decision making skillsConfidentialHonesty and integrityDetail oriente...
  • 4 Days Ago
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Fraud Prevention Associate jobs at Popular Companies

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Fraud Investigator
  • BM Technologies, Inc. (BMTX) f/k/a BankMobile
  • Malvern, PA
  • Job Title: Fraud Investigator Reporting to: Fraud Investigations Manager About The Role The Fraud Investigator is respon...
  • 6/11/2024 12:00:00 AM
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Fraud Investigator
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are curre...
  • 6/11/2024 12:00:00 AM
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Financial Crimes/Fraud Investigation Specialist
  • Dexian
  • Tempe, AZ
  • Position: Financial Crimes/Fraud Investigation Specialist Location: Des Moines, Minneapolis, Phoenix, St. Louis, Tempe, ...
  • 6/10/2024 12:00:00 AM
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Fraud Investigator
  • Umpqua Bank
  • Lake Oswego, OR
  • Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking ser...
  • 6/10/2024 12:00:00 AM
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Fraud Investigator
  • Umpqua Bank
  • San Diego, CA
  • Corporate Risk Lake Oswego,Oregon NA,CA Tacoma,Washington NA,Washington Description About Us: Umpqua Bank is headquarter...
  • 6/10/2024 12:00:00 AM
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Fraud Investigator
  • eTeam
  • Tempe, AZ
  • Job Title: Fraud Analyst Location: Tempe, AZ 85288 (Onsite) Duration: 5+ Months Possibility of extension Pay rate: $25 h...
  • 6/9/2024 12:00:00 AM
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Fraud Investigator
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are curre...
  • 6/8/2024 12:00:00 AM
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Fraud Investigations Manager
  • CIBC
  • Chicago, IL
  • Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedi...
  • 6/7/2024 12:00:00 AM
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About Illinois

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$42,494 to $54,462

Most Popular Cities in Illinois for Fraud Prevention Associate Jobs

What does a Fraud Prevention Associate do?

Fraud Prevention Associate in Great Falls, MT
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud.
December 04, 2019
Fraud Prevention Associate in Portsmouth, OH
The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
January 11, 2020