Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Responsible monitoring and taking measures to prevent potentially fraudulent activity trends as well as investigating transactions where fraudulent activity has occurred.
Associate degree required; BS degree preferred. Degree focused preferably in Criminology, Cybersecurity, Network Analytics, Data Analytics or Business Information Systems or equivalent work experience as a fraud analyst, examiner, or investigator. Must have excellent communications, analytical, presentation and writing skills. Some travel may be required.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screen.
Must be willing to work a flexible schedule.
Must be willing to work during extenuating circumstances such as unforeseen natural occurrences that would not place you in harm’s way or jeopardy.
Note: This is a brief description of the Revenue Assurance Fraud Analyst’s responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 05/2024