Fraud Detection Associate jobs in Delaware
Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Fraud Detection Associate jobs
Fraud Detection Specialist I
- City National Bank
-
Newark, DE
FULL_TIME
-
FRAUD DETECTION SPECIALIST I
Hybrid Schedule 3 days in office- 2 days remote
Schedule Tues- Sat 1pm- 10pm EST
WHAT IS THE OPPORTUNITY?
A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transactions via outbound and/or inbound call, in addition to initiating dispute claims. This position will play a key role in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention.
What You Will Do- Demonstrate resiliency and adaptability in a fast-paced contact center environment
- The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
- Think critically and exercise independent judgement
- Following established policies and procedures, initiates appropriate actions steps to mitigate risk and protect the Bank from financial loss
- Opens cases/claims on all suspicious activity and appropriately investigate, and escalate when needed
- Works to detect various fraud schemes (email compromise, elder abuse, counterfeit checks, ATO, etc.) and characteristics of red flags, performs additional duties as assigned.
- Performs defined mitigation steps to reduce financial loss to our customers and the bank
- Ability to complete assigned duties within daily deadlines, both efficiently, timely, and with minimal supervision to meet KPIs and SLAs
- Bachelor's Degree or equivalent
- Minimum 2 year of general office, back office banking or accounting experience required
- Advanced computer experience required (e.g. MS Word, Outlook and Excel)
- Minimum 3 years in banking operations.
- Minimum 2 years of experience in fraud investigations, disputes, and /or fraud exposure.
- Must work well in a team environment, as well as independently
- Must have a strong and positive work ethic and follow CNB core values
- Must be flexible and adapt quickly to change
- Ability to multi-tasks and meet specific performance goals
- Advanced Knowledge of PC functions in a Windows based environment
- Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.- To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
About City National
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
#CA-ST
- 5 Days Ago
Fraud Analyst
- Citibank (Citi)
-
Castle, DE
CONTRACTOR,FULL_TIME
- Job Description: MUST have SAR writing experience listed on resume. The AML Analysts within the FIU review system-generated and manual cases for activity conducted by clients. The Senior Compliance An...
- 2 Days Ago
Fraud Analyst
- Collabera
-
Castle, DE
CONTRACTOR
- Position Details:Client: Banking Job Title: Fraud AnalystLocation: New Castle, DE 19720 - (100% Onsite) Duration: 6 months to start, likely extension, possibility of conversion Schedule: Mon-Fri Start...
- 3 Days Ago
Fraud Analyst
- Pinnacle Group, Inc.
-
Castle, DE
CONTRACTOR
- Job Description:Job Title: Fraud Analyst (Entry Level)Location: New Castle DEQualifications:Four Year College Degree or equivalent experience.Minimum 1 - 5 years of experience in reviewing customer tr...
- 3 Days Ago
Fraud Analyst
- Pinnacle Technical Resources
-
Castle, DE
FULL_TIME
- W2 ONLY Location: New Castle, DE (3 days onsite - Hybrid) Duration: 6 months renewal Imp. Note: 2 months in office 5 days a week for training (No exceptions) ; 3 days a week in office after training c...
- 4 Days Ago
Fraud Specialist
- Motion Recruitment
-
Castle, DE
CONTRACTOR
- 1 to 5 years of experience in reviewing customer transactions and information for identifying potentially suspicious activity and fraud reviews/investigations.Good understanding of fraud and reputatio...
- 6 Days Ago
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Associate Assembler
- GE Aviation
-
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- Job Description Summary Clearwater Products …think navigation and guidance systems. As an Associate Assembler you will b...
- 6/11/2024 12:00:00 AM
Senior Terminal Associate
- Heidelberg Materials US, Inc.
-
Rochester, NY
- AutoReqId: 19578BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $49,090.00 Maximum Pay Rate: $61,982.50 Department: ...
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Program Associate
- NYU Langone Health
-
New York, NY
- NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of...
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- Core-Mark
-
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About Delaware
Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Detection Associate jobs
$36,119 to $48,935
Most Popular Cities in Delaware for Fraud Detection Associate Jobs
What does a Fraud Detection Associate do?
Fraud Detection Associate in Lowell, MA
One of the jobs that are highly recognized in the public is a fraud detection associate.
January 16, 2020
Fraud Detection Associate in Lompoc, CA
They analyze all angles of people’s activity to determine if there is really the presence of fraud, either from the back end or front end of a specific activity.
December 31, 2019
Fraud Detection Associate in Springfield, OH
They are the ones responsible for monitoring any activity, done by the customers, to determine the presence of the customer’s fraud.
February 09, 2020