Field Service Technician jobs in Louisiana

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Field Service Technician I
  • Altice USA
  • Pineville, LA FULL_TIME
  • Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

    We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

    If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

    We are Optimum!

    Job Summary

    Under general supervision the BBT I Field Service Technician installs, changes, repairs and disconnects cable services including video, data, and telephone. Performs troubleshooting at time of installation and on scheduled service calls from the tap to the customer's selected locations. Dual usage and knowledge of coaxial cable and fiber in certain communities.. Educates customers regarding new and existing services and describes the advantage of other services to meet customer needs.

    Responsibilities
    • Provides quality internal and external customer service surrounding the Company values
    • Installs, tests and troubleshoots Company services including video, data and telephone from tap to customer selected locations.
    • Utilizes network tools and troubleshooting knowledge to resolve network problems
    • Resolves issues at installation and on scheduled service call from customer's selected locations to tap
    • Educates customers regarding use of installed products; explains waivers, agreements, customer release forms, charges and billing procedures
    • Determines customer's current service levels; inquiries about customer preferences and needs; recommends service upgrades or additional products
    • Resolves or escalates customer complaints, as appropriate
    • Uses automated routing system or plans daily route; requisitions equipment and supplies; stocks Company vehicle
    • Meets scheduled appointment windows
    • Completes work orders and other documentation on paper and/or by mobile device
    • Represents Company to collect payments and equipment; secures appropriate customer signatures
    • Maintains network integrity through preventive maintenance and home certifications.
    • Adheres to established maintenance windows for all outages
    • Uses small hand tools, power tools, meters, and other test equipment
    • Maintains and secures Company truck and equipment
    • Works on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
    • When applicable rearranging and reconnecting fiber optic service drops at pole, underground or building terminals
    • Performs other duties as assigned
    Qualifications
    • High School Diploma or equivalent
    • Ability to communicate in person and by telephone
    • Ability to drive Company vehicle in a safe and responsible manner
    • Knowledge of basic mathematics
    • Knowledge of basic electronics
    • Skill in using a Windows-based computer
    • Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters)
    • Ability to prioritize and organize effectively
    • Ability to work independently and with others
    • An "Activity Analysis" of the physical demands required to perform this job's essential functions with or without a reasonable accommodation will be provided upon request and with an offer of employment. Must pass a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company's assessment vendor.

    At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

    If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

    All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

    Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

    Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.


    We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace

     

  • 2 Days Ago

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Field Service Technician
  • Siddons Martin Emergency Group
  • Harvey, LA OTHER
  • Job Details Job Location: HARVEY SHOP - Harvey, LA Education Level: High School Salary Range: Undisclosed DescriptionSiddons Martin Emergency Group Benefits Employee-Owned Company Monday-Friday schedu...
  • 2 Days Ago

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Field Service Technician I
  • JetPay
  • Alexandria, LA FULL_TIME
  • TITLE: Field Service Technician IGRADE: 6 Position SummaryPOSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a care...
  • 2 Days Ago

O
Field service technician
  • Optimum
  • Pineville, LA FULL_TIME
  • Job Summary Under general supervision the BBT I Field Service Technician installs, changes, repairs and disconnects cable services including video, data, and telephone. Performs troubleshooting at tim...
  • 2 Days Ago

C
Field Service Technician
  • CBIZ Network Solutions, LLC
  • Orleans, LA FULL_TIME
  • Job DescriptionWith over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business...
  • 2 Days Ago

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Field service technician
  • Enerflex
  • Broussard, LA FULL_TIME
  • Summary This position is responsible for performing basic maintenance functions, procedures, activities and responsibilities associated with working on gas compression packages under direct supervisio...
  • 3 Days Ago

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Field Service Technician
  • Toyota Industries
  • Macon, GA
  • Full-time/Part-time Full-time Position Purpose Contribute to making Southern States TOYOTAlift a leader in the material ...
  • 6/11/2024 12:00:00 AM

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Field Service Technician
  • PMT: TP Pump
  • Albuquerque, NM
  • Position: Field Service Technician Location: Albuquerque, NM Pay Range: $20-$45, Depending on Experience Brand: TP Pump ...
  • 6/11/2024 12:00:00 AM

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Field service technician
  • Randstad
  • Jacksonville, FL
  • Our client is looking for two motivated service technicians to join their team in Jacksonville, FL. We are looking for c...
  • 6/10/2024 12:00:00 AM

M
Field Service Technician
  • Mestek Machinery, Inc
  • Cedar Rapids, IA
  • Job Description To provide a wide variety of support functions including, but not limited to, the installation, training...
  • 6/10/2024 12:00:00 AM

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Field Service Technician
  • Cantrell Worldwide Inc
  • Aubrey, TX
  • Job Description Job Description Field Service Technician We are looking for a skilled and reliable maintenance mechanic ...
  • 6/9/2024 12:00:00 AM

M
IT Field Service Technician
  • MCR Technical Service
  • Springfield, IL
  • Job Description Job Description MCR Technical Service is looking for IT Field Service Technician to join the team! ou mu...
  • 6/8/2024 12:00:00 AM

T
Field Service Technician
  • The Mice Groups, Inc.
  • Union, MO
  • This position pays between $55,000 and $58,000. This position is based out of Union, MO - 100% Travel in US and Canada. ...
  • 6/7/2024 12:00:00 AM

F
Field Service Technician
  • Flowserve Corporation
  • Baton Rouge, LA
  • Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a...
  • 5/21/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Technician jobs
$41,638 to $51,840

Field Service Technician
Prepare and submit to customer and superiors service reports detailing maintenance/equipment performance.
February 05, 2023
Field Service Technician in Riverton, WY
Operate company vehicle in performance of duties in a safe and responsible manner while working and traveling.
April 25, 2023
Field Service Technician in Rapid City, MI
Diagnose customer's equipment problems while communicating internally with company departments to find an efficient solution in a timely manner.
March 13, 2023