Field Service Supervisor jobs in New York

TITLE: HomeCare Field Service Supervisor (RN)

REPORTS TO: Director of Nursing

RESPONSIBILITIES:

• Provide field supervision, monitoring, and evaluation of the impact and efficacy of home care service provision on Agency assigned caseload.
• Conduct nursing assessment for initial cases, when required, to determine eligibility for service.
• Conduct nursing assessment visits according to an Agency prescribed visit frequency in order to evaluate client status. Submit such visits in an Agency approved format on a timely basis.
• Conduct nursing supervisory visits based on an Agency determined visit frequency in order to supervise home attendant performance. Submit such visits in an Agency approved format on a timely basis.
• Provide on the job training as needed to Agency employees.
• Evaluate the performance of PCAs and HHAs assigned to clients within caseload.
• Conduct quarterly competency reviews of home care employees.
• Notify Service Quality Supervisor of any environmental, social or service problems noted on regular visits.
• Notify Service Quality Supervisor OF Case Coordinator of recommendations for termination or discipline of PCAs and HHAs assigned to caseload based on information gathered in supervisory visits, and from conducting quarterly competency reviews or as a result of conducting performances evaluations.
• Notify Intake Coordinator immediately of any client complaints received.
• Conduct home visits for non-serious (Level IV) complaints when warranted. Recommend disciplinary action for home care worker if warranted.
• Serve as back up to Service Quality Supervisor to conduct required home visits for level I, II and III complaints.
• Conduct cluster care assessments for clients entering into cluster service.
• Complete cluster care task analysis sheets for clients eligible for cluster care.
• Evaluate assigned clients to determine the effectiveness of service efficiencies on an as needed basis.
• Evaluate assigned clients to assist in the determination of eligibility and service authorization as assigned by the Agency.
• Advise existing clients regarding Agency policies with regard to advance directives. Assure client completion of appropriate forms.
• BI-LINGUAL PREFERRED

BENEFITS INCLUDED:

401K
PTO-including vacation and sick
Holiday Pay
Vision, Dental and Flexible Spending

Job Type: Full-time

Benefit Conditions:

• Waiting period may apply

Relocation Assistance Provided:

• No

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Work Remotely

• No

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Long term care

Education:

• Bachelor's (Preferred)

Experience:

• Home Care: 1 year (Preferred)
• Home & community care: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• CPR Certification (Preferred)
• NY State RN licensure (Required)

Ability to Relocate:

• Brooklyn, NY: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road