Field Service Supervisor jobs in Hawaii

The Field Human Resources People Supervisor (Honolulu) focuses on the execution of People processes and tools in assigned Profit Center(s).

This person advises and provides direction as appropriate to Operations Manager(s) / Operations Supervisors / restaurant staff on HR-related issues.

With support from the HR Manager, demonstrates Global Community of Experts to provide experienced assistance to company-owned restaurants.

Must reside on Oahu and frequent travel stateside.*

Responsibilities

• Work with Ops Manager(s) to identify key People priorities across the Profit Center(s), help execute the Profit Center People action plan aligned with the National People Strategy
• With the HR Manager, you will contribute to the execution of the Region’s People Plan
• Provides coaching, training, counsel, and direction to Operations
• Assist People leaders and restaurant managers in conducting on-boarding / orientation and exit / off-boarding
• Partner with Operations to deliver on all aspects of Staffing, Performance Management, and Retention
• Recruitment, Interviewing, Selection, Orientation
• Crew performance appraisal and wage management
• Restaurant-level benefits, incentives, and awards & leading performance standards
• Proper management of leaves of absences and Worker’s Comp cases
• Disciplinary actions including termination
• Leading the People aspect of restaurant divestitures / acquisitions
• Educate, inform, and assess to help ensure restaurants execute / comply with People initiatives and tools
• Employee engagement and commitment programs
• Workforce Planning - effectively anticipate restaurant management needs, help Ops Supervisors and General Managers develop and execute a plan
• Succession Planning - Coach and advise partners to ensure a robust talent pipeline to meet the needs of the restaurants
• Employee Development
• Develop and help ensure development of GMs, DMs
• Support education / training / coaching to help People leaders be more effective
• Partner with Operations Supervisor to implement and ensure proper execution of People policies and practices
• Partner with HR Manager and Employee Relations COE to ensure employee engagement initiatives are effectively executed including (but not limited to) :
• Investigations into potential violations
• Plans and practices that provide a fair, equitable, and respectful work environment
• Assist in deploying change initiatives through education and training for Operations staff and restaurant management

Qualifications :

• 5 years of Human Resources Generalist experience
• Field HR experience preferred
• Bachelor's degree preferred
• Familiarity with Hawaiian state laws preferred
• Proficiency in Tagalog and / or Japanese languages preferred

Additional Information :

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone.

McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact .

Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Last updated : 2024-05-29