Fast Food Shift Supervisor is responsible for supervising food preparation and restaurant operations during assigned shifts. Schedules employees based on anticipated staffing needs, and ensures workers are trained in proper food handling practices, safety, and cash handling procedures. Being a Fast Food Shift Supervisor addresses customer complaints and prepares documentation for cash and inventory reporting. Assists team members during rush periods to ensure restaurant efficiency. Additionally, Fast Food Shift Supervisor may be responsible for restaurant opening and/or closing. May require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Night Shift Brewing is looking for a talented, motivated hospitality professional to join our best-in-class Everett Taproom Management Team.
Working together with your fellow supervisors, you’ll ensure that Taproom operations run smoothly during opening hours and work behind the scenes to ensure that guests have a 5-star experience when visiting our space.
Supervisors understand that customer satisfaction always takes priority but efficient Taproom operations make it possible.
They are friendly, positive, inclusive, and passionate about craft beverages! What You’ll Do Act as shift leader, ensuring that each shift runs smoothly.
Duties include but are not limited to : Create welcoming, friendly environment for guests and staff at all times Manage guest issues appropriately, troubleshoot any operational issues as they arise Coach staff as needed during shift Successfully complete opening and closing duties Be a team player - jump behind the bar, help bus, check IDs whatever is needed at the moment! Partner with Events and Marketing teams to ensure successful execution of both private and public events, including set-up and breakdown of room(s) as needed Work with Taproom Management Team to ensure that payroll reporting, scheduling, and inventory is completed with the highest level of accuracy each week Identify areas for improvement, operationally and within team;
take proactive approach on initiating improvements as appropriate with management Monitor merchandise program within taproom and on e-commerce site Assist with hiring as needed Partner with Human Resources to manage all performance and other employee issues Other duties as assigned Education & Experience : High School Diploma or equivalent required TIPS and / or Serv-Safe Certified Crowd Manager Certified Brewery experience a plus! Minimum 1 years shift lead or supervisor experience in a hospitality environment required Minimum 3 years hospitality experience Knowledge & Skills : Familiarity with POS systems, especially Toast Passion for hospitality and creating fantastic guest experiences Passion for fostering a team environment Ability to use word processing and spreadsheet software Sharp attention to detail required Ability to multitask Positive attitude Physical Requirements : Lifting up to 55 pounds and moving up to 170 pounds Ability to stand for long periods of time Must be 21 Compensation : The Taproom Supervisor is a non-exempt position, earning up to $30 / hr depending on experience.
You’ll also enjoy a benefits package including health, dental, and vision insurance, 401(k) participation, paid time off, and a monthly stipend to spend on merchandise and beer! Powered by JazzHR
Last updated : 2024-05-03