Expatriate Administration Supervisor supervises the human resources aspects of international employee placements. Ensures policies and procedures are followed for placing expatriates. Being an Expatriate Administration Supervisor leads visa procurement, tax equalization and coordination of housing, benefits, and compensation packages. Works with relocation firms, international agencies, and government officials. Additionally, Expatriate Administration Supervisor typically requires a bachelor's degree or equivalent. Typically reports to a manager. The Expatriate Administration Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Expatriate Administration Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
HomeServe USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!
We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.
No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.
Position Overview:
The Supervisor, Contractor Admin provides operational leadership to the Contractor Administration team. This position is responsible for managing a team of Contractor Invoicing Specialists and Claims Admin Specialists to ensure timely and accurate payments to contractors on more than 400,000 claims yearly exceeding $250 million and to provide world class customer service by dispositioning over 6,500 customer reimbursement requests in accordance with established SLAs. This position is responsible for communicating and coordinating with contractors, leadership, and various departments across the company to resolve contractor and customer escalations. The Supervisor, Contractor Admin also manages a variety of other projects including financial underwriting reporting, account reconciliations, extensive contractor cost/process audits, as well as system support, training, and troubleshooting for the entire contractor network.
Responsibilities:
Job Requirements:
In return, We offer:
Salary Range: $49,626.00 to $66,168.00
Bonus Potential: 5%
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.
HomeServe USA is an equal opportunity employer.