Executive Response Specialist jobs in Mississippi
Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Executive Response Specialist jobs
Emergency Management Specialist (Response)
- U.S. Department of Homeland Security
-
Pearl, MS
FULL_TIME
-
Help Help
Requirements
Conditions of Employment
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust - Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs, please visit OPM Investigations.
Conditions Of Employment:- You must be a U.S. citizen to be considered for this position.
- You must successfully pass a background investigation.
- You must be able to obtain and maintain a Government travel card.
- Selective service registration is required for males born after 12/31/59.
- Travel may be required.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
To Qualify For This Emergency Management Specialist (Response) Position At The IC-12 Level, You Must Possess One Full Year Of Specialized Experience Equivalent To At Least The IC-11 Level In The Federal Government, Which Has Equipped You With The Skills Needed To Successfully Perform The Duties Of The Position. Experience May Be Obtained In The Federal Government, a State Or Local Government, Or Private Sector, And Must Demonstrate The Following:- Coordinating with stakeholders to achieve organizational goals;
- Developing programs and strategies related to emergency management; and
- Performing disaster response activities utilizing the National Incident Management System-Incident Command System.
- Developing and preparing regional emergency management response plan and policies, procedures, and risk assessments;
- Coordinating with stakeholders to ensure continuity of essential functions during disaster operations; and
- Preparing and developing written and oral briefings to response leadership and stakeholders.
- Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
- Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications.
- Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.
- Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.
- Are you a current or former FEMA Reservist/Disaster Assistance Employee (DAE)? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.
- Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards
No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.
Additional information- STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: Cadre of On-Call Response/Recovery Employee (CORE) is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
- The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code
- 9202(c) and 5 C.F.R
- 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to FEMA-Misconduct@fema.dhs.gov.
- DHS uses E-verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Please note: first time hires to the Federal Government are typically hired at the Step 01.
- Deployment travel may be required, based upon agency needs. Deployment expectations can vary and will be discussed with candidates during the selection process.
- During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
- Help Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - 4 Days Ago
Emergency Management Specialist (Response)
- FEMA
-
Pearl, MS
FULL_TIME
- SummaryThe candidate should possess experience in the FEMA six (6) step or Comprehensive Planning Guide (CPG) 101 planning process, be able to coordinate and brief senior officials (SES (or equivalent...
- 5 Days Ago
MRI TECH
- Bienville Orthopaedic Specialist LLC
-
Vancleave, MS
FULL_TIME
- Essential Job Duties: Prepares patient for procedure, providing instruction and education to obtain desired results, gain cooperation and minimize anxiety Selects and operates magnetic resonance syste...
- 2 Days Ago
Secretary/Bookkeeper
- Southern Import Specialist
-
Pearl, MS
FULL_TIME
- Job Summary: We at Southern Import Specialist are looking for Secretary/Bookkeeper for our automotive business with experience and proficiency in Quick books, Perform routine clerical and administrati...
- 3 Days Ago
DME, Casting, and Brace Fitting Tech
- Bienville Orthopaedic Specialist LLC
-
Vancleave, MS
FULL_TIME
- Essential Job Functions: Prepares injured areas for cast application by covering with specified protective material Wets, wraps and molds plaster bandages around area of fracture Trims plaster using e...
- 6 Days Ago
RADIOLOGY TECH
- Bienville Orthopaedic Specialist LLC
-
Vancleave, MS
FULL_TIME
- This is a LEAD Radiology Tech position. Essential Job Responsibilities: Prepares patients for radiologic procedures. Escorts patients to imaging rooms, provides verbal and/or written instructions and ...
- 9 Days Ago
Executive Response Specialist jobs at Popular Companies
Subject Matter Expert
- Bering Straits Native Corporation
-
Lexington, KY
- Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
- 6/11/2024 12:00:00 AM
IT Subject Matter Expert
- Contact Government Services, LLC
-
Hollywood, FL
- IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
- 6/11/2024 12:00:00 AM
Subject Matter Expert
- GovCIO
-
Montpelier, VT
- **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
- 6/9/2024 12:00:00 AM
Subject Matter Expert
- GovCIO
-
Tallahassee, FL
- **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
- 6/9/2024 12:00:00 AM
Subject Matter Expert
- GovCIO
-
Columbia, SC
- **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
- 6/9/2024 12:00:00 AM
Subject Matter Expert
- GovCIO
-
Trenton, NJ
- **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
- 6/9/2024 12:00:00 AM
Subject Matter Expert
- GovCIO
-
Dover, DE
- **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
- 6/9/2024 12:00:00 AM
Subject Matter Expert
- Zobility
-
Troy, MI
- Job Description Job Description Job Description Client Professional Services (CPS) is looking for a Subject Matter Exper...
- 6/7/2024 12:00:00 AM
About Mississippi
Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas.
In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake.
Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$44,756 to $59,157
Most Popular Cities in Mississippi for Executive Response Specialist Jobs
What does an Executive Response Specialist do?
Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019