Executive Response Specialist jobs in Arkansas

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Cyber Resilience Detection & Response Transformation Manager
  • Hispanic Technology Executive Council
  • Bentonville, AR FULL_TIME
  • We are

    Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning, and a global community of diverse talent, we drive success in new business architecture that disrupts conventional practices. And we are looking to add an experienced Cyber Resilience Detection & Response Transformation Manager to an already outstanding team.

    Accenture Security helps organizations prepare, protect, detect, respond to, and recover, at all points of the security lifecycle. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.

    You Are

    Passionate about security, you love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, agile environment. Youre a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.

    The Work

    We are expanding our team in search of experienced professionals to grow our Cyber Resilience practice, helping our clients transform and optimize their defensive capabilities. Accenture provides the opportunity to support world-class cybersecurity programs for some of the largest organizations in the world, through a focus on rapid threat identification, incident response, cyber threat intelligence infusion, and mitigations to ensure defensive resiliency. You will be part of a specialized team that advises our clients on how to manage their cyber risk and solve hard security problems through a combination of strategic vision and operational expertise. In our experience, no two client challenges are the same, and all will provide you with opportunities to learn and grow.

    The successful candidate will ideally have a strong background in cyber defense transformation, SIEM architecture and implementation, threat detection engineering, security automation (SOAR) engineering, EDR deployment and tuning, SOC operations, technology integration, and managed security services.

    Projects that you might lead or deliver for our clients include:

    • Advising a CISO on cyber defense strategy
    • Assessing security operations maturity while recommending short- and long-term capability improvement
    • Identifying and integrating the best solutions for clients to achieve their technical and budget objectives
    • Building a SOC or insider risk program by establishing a strong operating model, process library, and governance framework
    • Planning the build-out of a leading SIEM and SOAR architecture as part of a global cyber defense strategy
    • Aligning Accentures world-class Managed Threat Detection & Response (MxDR) solution to help clients achieve high-value 24x7 coverage and scale rapidly
    • Shepherding a company through recovery from a severe cyber-attack and into improved business resilience
    • Leveraging our industry-leading cyber intelligence team to deliver threat briefings. z

    Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    Heres what you need

    • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years work experience)
    • Minimum of 7 years experience working in a Security Operations Center or similar environment entailing continuous monitoring, intrusion detection, threat analysis, identifying indicators of compromise, incident handling, mitigations processing and tracking, threat hunting, and proactive intelligence.
    • Minimum of 7 years experience working across organizational lines of business to implement mitigations, remediations, and countermeasures resulting from cyber threat intrusions, and utilizing knowledge of the cyber threat landscape to include different types of adversaries, campaigns, and the motivations that drive them.
    • Minimum of 7 years experience developing with designing and developing cyber defense capability models, operational processes and procedures, and other SOC artifacts which are codified in a knowledge management system
    • Minimum of 7 years proven experience in utilizing and/or implementing security technologies to include SIEM (such as Splunk ES, Microsoft Sentinel, Google Chronicle SecOps, Palo Alto XSIAM, etc.), SOAR (e.g., Palo Alto XSOAR, Chronicle SOAR, Splunk SOAR, etc.), EDR (e.g., CrowdStrike, Defender, SentinelOne, etc.), and other cyber threat detection and response platforms.
    • Minimum of 7 years experience with applying industry-recognized network defense frameworks (e.g., MITRE ATT&CK, Cyber Kill Chain, Diamond Model, etc.) and integrating with cyber defense processes.
    • Minimum of 7 years experience evangelizing security concepts to a wide audience and influencing decision-making processes to stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders
    • Minimum of 7 years experience in building client relationships utilizing strong communications skills (both verbal and written) to engage and influence stakeholders ranging from SOC analysts to Security Engineering teams to C-suite stakeholders. Must be self-motivated and able to work both independently and as part of a team.

    Bonus points in you have

    • Masters Degree in Cyber Security or Technology field.
    • Certifications: CISSP, CISM, GCIH, GCFA, GCFE, GMON, GSEC, or other relevant security certifications.
    • Hands-on experience in performing Incident Response and Cyber Threat Intelligence functions, including digital forensics and malware analysis.
    • Experience working with network tools and technologies such as firewall (FW), proxies, IPS/IDS devices, full packet capture (FPC), and email platforms.
    • Experience in managing cyber security functions, strategy, and risk within Fortune 500 companies, or providing those services in a consulting capacity.
    • Experience leading a security consulting, integration, and/or managed service capability.
    • Experience in public speaking, facilitating workshops, and/or thought leadership publication.
    • Knowledge of security best practices in hardening and protecting networks, servers, endpoints, applications, and databases.
    • Formal leadership and/or functional management experience.
    • Project Management experience, including a deep understanding of delivery excellence principles and core concepts such as project plans, schedules, milestones, and status reporting.
    • Knowledge of industrial control systems, compliance standards (e.g., NERC CIP, TSA Security Directive), and related cyber security standards (e.g., IEC 62443).

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here.

    Role Location Annual Salary Range

    California $93,400 to $258,500

    Colorado $93,400 to $223,300

    New York $86,500 to $258,500

    Washington $99,500 to $237,800

    #LI-NA

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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    AR - Bentonville, AZ - Phoenix, CA - Irvine, CA - Los Angeles, CA - Mountain View, CA - Sacramento, CA - San Diego, CA - San Francisco, CA - Walnut Creek, CT - Hartford, FL - Miami, FL - St. Petersburg, GA - Atlanta, IA - Des Moines, IL - Chicago, IN - Carmel, KS - Overland Park, MA - Boston, MI - Detroit, MN - Minneapolis, MO - St. Louis, NC - Charlotte, NC - Raleigh, NJ - Florham Park, NY - New York City, OH - Cincinnati, OH - Cleveland, OH - Columbus, OR - Beaverton, PA - Philadelphia, PA - Pittsburgh, TN - Nashville, TX - Austin, TX - Houston, TX - Irving, VA - Arlington, WA - Seattle, WI - Milwaukee

     

  • 10 Days Ago

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Sr Emergency Response Specialist
  • Delek US Holdings, Inc.
  • El Dorado, AR FULL_TIME
  • Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!What is Delek? What do we do?We are a boutique-si...
  • 10 Days Ago

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Senior Incident Response/Threat Hunt Specialist - Remote
  • MindPoint Group
  • Little Rock, AR FULL_TIME
  • Department: SOCLocation:Text code SSIRS to 202-915-6712 to apply!Since 2009, MindPoint Group has been the cybersecurity firm of choice for the most security-conscious US federal agencies and commercia...
  • 2 Days Ago

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Certified Surgical Technologist
  • Specialist Office
  • Little Rock, AR FULL_TIME
  • Surgical TechnologistNorth Little Rock, ARMUST:Experienced Surgical Technologist1 years of experience as a Surgical Technologist1 years of experience as a scrub tech, working in operating room1 years ...
  • 17 Days Ago

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Director of Nursing
  • Senior Living Recruiting Specialist
  • Little Rock, AR FULL_TIME
  • Your Perfect Client Match & Great BenefitsAre you an experienced Director of Wellness that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job ...
  • 19 Days Ago

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Marketing Specialist III / Executive Communications
  • AC Arkansas Children's
  • Little Rock, AR FULL_TIME
  • ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WIT...
  • Just Posted

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Subject Matter Expert
  • Zobility
  • Troy, MI
  • Job Description Job Description Job Description Client Professional Services (CPS) is looking for a Subject Matter Exper...
  • 6/12/2024 12:00:00 AM

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Subject Matter Expert
  • Bering Straits Native Corporation
  • Lexington, KY
  • Overview Visit our website at www.beringstraits.com to apply! SUMMARY Arcticom, LLC, a subsidiary of Bering Straits Nati...
  • 6/11/2024 12:00:00 AM

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IT Subject Matter Expert
  • Contact Government Services, LLC
  • Hollywood, FL
  • IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subje...
  • 6/11/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Montpelier, VT
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Tallahassee, FL
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Baton Rouge, LA
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Trenton, NJ
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

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Subject Matter Expert
  • GovCIO
  • Dover, DE
  • **Overview** GovCIO is currently hiring for a Subject Matter Expert to assist with customer coordination, solution devel...
  • 6/9/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Specialist jobs
$45,709 to $60,417

Executive Response Specialist in Elyria, OH
This enables them to effectively communicate and calibrate with fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management.
January 17, 2020
Executive Response Specialist in Idaho Falls, ID
OOP Specialists must also stay up to date on Bank policies and procedures, and regulatory requirements in order to provide clear and effective feedback to Service Advisors, and recommend updates to The Source, out internal employee resource.
February 18, 2020
Executive Response Specialist in Sumter, SC
OOP Specialists are expected to be fully knowledgeable and cross-trained on all products related to U.S.
November 30, 2019