Executive Response Manager jobs in Colorado
Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Recently Added Executive Response Manager jobs
Operations Manager
- American Medical Response
-
Arvada, CO
FULL_TIME
-
OPERATIONS MANAGER
$80000.00 - $120000.00 / year depending on experience
The Operations Manager will work with and lead all members of the local team to develop, implement and maintain necessary reports and documentation to ensure compliance with established operational goals and objectives, and make financial decisions in accordance with his/her assigned fiscal and volume budgets. This leader is responsible for various departments, which may include network and care coordination, depending on the market served. In addition, they must support the GMR values through demonstrated actions.
Responsibilities- Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.
- Analyze markets and develop plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demands.
- Ensure optimal service levels to agencies, hospitals, and the medical community. Analyze information regarding customer satisfaction, modify processes, and counsel employees to ensure high levels of customer service.
- Negotiate contract provisions and modifications. Participate in the resolution of issues with members of community and political groups and other agencies.
- Keep current on industry trends that have potential impact on the division.
- Plan, control, and monitor operating budgets for assigned areas of responsibilities.
- Participate in marketing activities and business development to increase revenues and decrease costs.
- Prepare and analyze financial and other data reports.
- Make modifications to operations to contain costs.
- Direct and integrate clinical management.
- Design, implement and maintain processes to maximize quality of operations.
- Ensure compliance with GMR policies and procedures.
- Ensure continuous quality improvement through clinical management, communications center, and protocol interaction.
- Establish a program for disaster planning and take control of situations as needed during times of disaster.
- Interact with other emergency relief providers both public and private.
- Establish goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicate these goals and objectives to the appropriate employees.
- Manage the recruitment, retention, development, and formal recognition of employees.
- Provide direction, clarity of expectations and coaching to supervision.
- Manage employee performance by setting and communicating standards, measuring results and providing feedback.
- Act as a resource to employees in resolving problems and increasing effectiveness.
- Participate in the resolution of labor disputes and ensure effective relationships with union representatives.
- Ensure consistent and fair treatment of employees.
- Role model appropriate behavior with regard to GMR Vision and Guiding Principles.
- Monitor and ensure compliance with OSHA, EEO, and other applicable local, state, and federal laws governing business and employee relations.
- Modify jobs or roles of supervisor and field employees to increase job satisfaction and employee development.
- Actively develop, train and promote the use of work teams for process improvement.
- Ensure effective, timely and cost-efficient contract administration.
- Volunteer in community activities to increase the image of the division and GMR.
- Share information with others in the region, other GMR operating companies, and Corporate, to increase the use of best practices.
- Monitor and make appropriate modifications in processes to manage success measures.
- Implement changes to integrate operational initiatives associated with organizational strategy.
- Establish plans and implement specific actions to assist in the quick, effective integration of new companies into the GMR family.
- Ensure effective risk management (e.g., workers’ compensation, safety) through proactive education and training programs.
- Manage inventory (including the fleet of vehicles) in a cost-effective manner.
- Administer the capital budget to ensure effective use of available resources.
- Moderate travel to assigned areas of responsibility.
- Adhere to all company policies and procedures.
- Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
- Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.
- Responsible for compliance with and enforcement of company/department policies and procedures.
- Perform other duties as assigned.
- High school diploma or equivalent (GED).
- Minimum of 3 years experience general management experience.
- Minimum of 2 years experience in EMS Education.
- Current State EMT/Paramedic License.
- BLS and ACLS Certification (AHA only).
- Bachelor’s degree in Business, Healthcare or other appropriate field of study is preferred.
- Effective oral, written, and interpersonal communications.
- Effective internal and external customer service experience.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Annual Salary Range: $80,000.00 - $120,000.00
Anticipated Job Posting Close Date: August 13th, 2024
Benefits: Check out our careers site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.
Bonus: This position is not eligible for a bonus. - 19 Days Ago
Operations Manager
- Global Medical Response
-
Arvada, CO
FULL_TIME
- OPERATIONS MANAGER$80000.00 - $120000.00 / year depending on experience The Operations Manager will work with and lead all members of the local team to develop, implement and maintain necessary report...
- 25 Days Ago
National Talent Development Manager
- Global Medical Response, Inc.
-
Denver, CO
FULL_TIME
- Job Description National Talent Development Manager (This is not a Recruiter/TA or Leaderships Development/Training position) Remote* $98,000 - $150,000 DOE This position is annual bonus eligible. Why...
- 25 Days Ago
Mold Abatement Project Manager
- Executive Alliance
-
Denver, CO
FULL_TIME
- Our client continues to grow and expand in the Front Range area, and they have an immediate opening for an Abatement Project Manager.This individual’s primary responsibilities include execution of mul...
- 14 Days Ago
Abatement Project Manager
- Executive Alliance
-
Denver, CO
FULL_TIME
- Our client continues to grow and expand in the Front Range area, and they have an immediate opening for an Abatement Project Manager. This individual’s primary responsibilities include execution of mu...
- 30 Days Ago
Senior Response Manager
- Environmental Restoration, LLC
-
Aurora, CO
FULL_TIME
- ER is 100% employee owned and operated. Senior Response Manager – Environmental Restoration LLC is a provider of cost effective hazardous wastes material management and removal services. Our services ...
- 1 Month Ago
Executive Response Manager jobs at Popular Companies
President & Chief Executive Officer
- National Park Foundation
-
Washington, DC
- The National Park Foundation Board is seeking a visionary leader who can take NPF to the next level. The successful cand...
- 6/11/2024 12:00:00 AM
President & Chief Executive Officer
- Vermont Public
-
Colchester, VT
- President & Chief Executive Officer About Vermont Public Vermont Public is one of the most vibrant, trusted, and expansi...
- 6/11/2024 12:00:00 AM
President / Chief Executive Officer
- TNC Community
-
Warwick, RI
- President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
- 6/10/2024 12:00:00 AM
President and Chief Executive Officer
- Korn Ferry Executive Search
-
Washington, DC
- Position President and Chief Executive Officer Company National Association of ACOs (NAACOS) Location Washington, D.C. R...
- 6/10/2024 12:00:00 AM
President / Chief Executive Officer
- The Moran Company
-
Warwick, RI
- President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
- 6/9/2024 12:00:00 AM
President/Chief Executive Officer
- Thrive Behavioral Health
-
Warwick, RI
- Job Details Job Location Warwick, RI Description President/Chief Executive Officer Thrive Behavioral Health Warwick, Rho...
- 6/9/2024 12:00:00 AM
President and Chief Executive Officer
- Port of San Diego, CA
-
San Diego, CA
- Salary: $350,000.00 - $425,000.00 Annually Location : Port of San Diego, CA Job Type: Full-time Job Number: FY23/24 #CEO...
- 6/8/2024 12:00:00 AM
President & Chief Executive Officer
- Boys & Girls Club of San Marcos
-
San Marcos, CA
- What We Do We empower kids to lead healthy, productive lives through our focus on three key areas: 1) Providing safe and...
- 6/7/2024 12:00:00 AM
About Colorado
Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census.
The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$86,553 to $139,981
Most Popular Cities in Colorado for Executive Response Manager Jobs
What does an Executive Response Manager do?
Executive Response Manager in Medford, OR
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Executive Response Manager in Long Beach, CA
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Executive Response Manager in Saginaw, MI
The more swiftly, and accurately, the organization can determine what happened, and to what extent, the more swiftly the remediation can be conducted and the more intelligent the rest of the response including, if necessary, the public announcement.
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