Executive Casino Host jobs in Maryland

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Executive Host (Latin) - Full-time - Maryland
  • Live! Casino & Hotel
  • Hanover, MD FULL_TIME
  • Overview

    Why We Need Your Talents:

    As an Executive Host you will be responsible for providing quality guest service, increasing rated play, and growing gaming revenues annually, consistent with property plan, and cross-property goals.

    Executive Hosts are an integral part of Live! Casino and Hotel building and improving market share as being the key contact for guests and repeat visits. Executive hosts maintain high visibility on the gaming floor to build and maintain relationships with frequent players. Responds to players’ needs and requests and resolves player issues following established guidelines.

    Relocation Consideration

    Responsibilities

    Where You'll Make an Impact:

    • Works with Management within budget for premium-rated players and VIP promotions.
    • Maintains visibility and availability on the casino floor in order to meet and greet guests during individual visits as well as special events.
    • Ensure guests have a favorable gaming experience through developing trust and confidence in their player development hosts.
    • Evaluate customer’s play for comping needs.
    • Issues comps and complimentary items in accordance with property comp matrix, as necessary and authorized.
    • Responsible for managing and increasing rated play.
    • Communicate with premium/rated players through telemarketing, letter writing about available services, promotional opportunities, and special events.
    • Coordinates the lines of communication between guests and other departments to ensure quest satisfaction.
    • Coordinates, and implements player promotional plans, processes, and programs.
    • Review activities and promotional status with the Director/Vice President of Player Development.
    • Meet with departmental director and managers as necessary.
    • Supervise Casino Hosts.

    Skills To Help You Succeed

    • Analytical and critical thinking.
    • Problem-solving and decision-making skills.
    • Friendly and welcoming disposition.
    • Ability to:
      • Perform basic math calculations.
      • Maintain strong interpersonal relationships.
    • Knowledge of:
      • Player Tracking System, AS400, Microsoft Word and E.D.T systems.
      • Gaming regulations.
    • Professional and business-appropriate appearance.
    Qualifications

    Must-Haves:

    • Education:
      • High school Diploma or GED equivalent.
      • A four (4) year degree in Marketing, Business, and or a related field or equivalent work experience.
    • Experience:
      • Two (2) to Five (5) years of experience in customer service, marketing, hospitality management and/or gaming.
      • Two (2) to four (4) years’ experience in casino marketing, with direct customer contact preferably in the casino or hospitability industry.
    • Must be able to comply with all state gaming regulations, which may include obtaining a license.
    Physical Requirements

    • Ability to c ommunicate clearly and effectively both orally and in writing.
    • Standing 50%.
    • Walking 50%.
    • Use of stairs and elevators

    What We Offer

    Perks We Offer You

    • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
    • Generous retirement savings options are available.
    • Free uniforms
    • Free parking
    • Discounted meals
    • Service and Attendance bonuses
    • Tuition reimbursement
    • Discounts on hotels, theme parks, travel, and more!

    Life at Live!

    • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
      • Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
    • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
    • You will work in an environment where smoking is allowed.
  • 8 Days Ago

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Executive Host (Latin) - Full-time - Maryland
  • Live! Casino and Hotel Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: As an Executive Host you will be responsible for providing quality guest service, increasing rated play, and growing gaming revenues annually, consistent with proper...
  • 18 Days Ago

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Executive Host (Latin) - Full-time - Maryland
  • Live! Casino Pittsburgh
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: As an Executive Host you will be responsible for providing quality guest service, increasing rated play, and growing gaming revenues annually, consistent with proper...
  • 18 Days Ago

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Executive Host (Latin) - Full-time - Maryland
  • Live! Casino and Hotel Philadelphia
  • Hanover, MD FULL_TIME
  • Why We Need Your Talents: As an Executive Host you will be responsible for providing quality guest service, increasing rated play, and growing gaming revenues annually, consistent with property plan, ...
  • 18 Days Ago

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Casino Restaurant Host(ess) PT
  • Hollywood Casino Perryville
  • Perryville, MD PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 9 Days Ago

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Casino Restaurant Host(ess) FT
  • Hollywood Casino Perryville
  • Perryville, MD FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 10 Days Ago

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Executive Casino Host
  • Full House Resorts
  • Rising Sun, IN
  • Essential Job Functions: Develop and sustain relationships with VIP guests. Introduce new VIP guests to the casino prope...
  • 6/11/2024 12:00:00 AM

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Executive Casino Host-Asian Market
  • Ameristar Casino Hotel East Chicago
  • East Chicago, IN
  • WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertai...
  • 6/11/2024 12:00:00 AM

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Sales Executive - Employee Benefits
  • AssuredPartners
  • Overview Love what you do but not where you do it? As a Sales Executive at AssuredPartners, you will use your existing s...
  • 6/11/2024 12:00:00 AM

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Account Executive - Employee Benefits
  • Marsh McLennan Agency
  • Aliso Viejo, CA
  • Client Service Executive Summary Responsible for retention of existing business and the development of business within t...
  • 6/10/2024 12:00:00 AM

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Executive Casino Host
  • Colonial Downs + Rosie's Gaming Emporium
  • Dumfries, VA
  • Responsible for providing premium level guests with the best possible experience. The Executive Host is responsible for ...
  • 6/10/2024 12:00:00 AM

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Account Executive - Employee Benefits (26725)
  • Dahl Consulting
  • Salem, OR
  • Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidate...
  • 6/10/2024 12:00:00 AM

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Account Executive, Employee Benefits
  • HUB International
  • Wichita, KS
  • Primary Role: The Employee Benefits Account Executive is expected to contribute to the retention and growth of the emplo...
  • 6/9/2024 12:00:00 AM

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Account Executive-Employee Benefits
  • National Financial Partners Corp.
  • Palm Beach Gardens, FL
  • Who We Are NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Div...
  • 6/7/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$55,653 to $111,498

Executive Casino Host in Pittsfield, MA
Four Winds Casinos are Equal Opportunity Employers.
January 03, 2020
Executive Casino Host in Austin, TX
Hope this helps, so all in all you have a host,but the one you got the letter from just might have to get the ok from his boss befor doing anything special.
January 16, 2020
Executive Casino Host in Gary, IN
Based on our selection of Executive Casino Host resume samples, main job requirements are an outgoing personality, an enthusiastic manner, customer focus, organization, networking, tact and discretion, and excellent people skills.
December 07, 2019