EHR Project Manager jobs in Tennessee

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Our Technology Consulting EHR Services practice continues to grow our comprehensive services capability using the collective expertise of our clinical, consulting, delivery, technology, and operations teams. EHR Services Project Managers within our practice serve as liaisons between client leadership, operations, and IT resources and their Optum project teams. Project Managers scope, plan, oversee and document all aspects of multiple concurrent projects with varying degrees of complexity within the organization.  This role regularly consults with upper management to ensure the scope and direction of each project is on schedule, collaborating across the organization for support.  Our Project Managers demonstrate knowledge of core project management principles and provide exemplary customer service that continues to position Optum as a center of excellence for technology consulting and related EHR services.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our team members will foster a culture of diversity and inclusion and drive innovation for our organization and our clients. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Perform scoping and requirements gathering for pharmacy product development as it relates to the healthcare industry
• Develop and maintain detailed project plans (including resource assignments, schedules, dependencies, etc.)
• Develop, maintain, and revise all project management materials
• Educate and mentor project team members on thorough project management documentation throughout the project lifecycle
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
• Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
• Identify relevant stakeholders and build communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Identify, escalate, and mitigate project risks and issues, communicate project status, and navigate changes in project scope, resources, or timeline to ensure that the project sponsor is satisfied with project results
• Provide coordination amongst multiple parties (clients, vendors, external partners, and Optum) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations
• Establish, implement, and comply with change management processes to drive effective project execution (e.g., launch, deployment, revisions, change control)
• Assist in establishing, customizing, and maintaining EHR Services project management methodology and procedures
• Collaborate on process improvements within the EHR Services team and participate in process improvement efforts

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5 years of relevant project management experience using data and information to achieve project goals
• 5 years of experience in complex project management in a healthcare and/or IT setting, including 2,000 hours leading and managing projects
• Experience at fast-paced and agile company, managing multiple projects concurrently
• Experience working with fully remote project teams and leading projects to successful completion
• Technical aptitude to fully understand and acquire the necessary knowledge required to effectively collaborate with team members on any project
• Proficiency in Smartsheet, Microsoft Project, Excel, PowerPoint or similar tools for managing projects and deliverables
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Proven solid familiarity with project management software tools, methodologies, and best practices
• Proven solid communication and relationship management skills with experience working across all levels, from administrative to executive
• Ability to travel up to 25% annually, USA domestic locations; Travel may be lower depending on project requirements

Preferred Qualifications:

• PMP certification or other formal project management training
• Pharmacy product experience
• Epic or other EHR implementation experience 
• Consulting experience with a focus on analyzing and interpreting client needs and creating value through professional product delivery
• History of managing EHR strategy, product development, or implementation projects
• Worked on product development projects (life cycle for product development)

Key Competencies: 

• Solid potential for self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team
  
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities
  
• Develop performance improvement initiatives aimed at improving end user service, operating costs, group functions & productivity
  
• Adhere to an analytical approach with an ability to solve complex problems
  
• Consultative and collaborative style within cross-functional teams 
  
• Effective relationship management skills and ability to handle challenging interpersonal situations
  
• Demonstrates a solid ability to build partnerships and influence others; work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
  
• Ability to maintain the highest standards of confidentiality, integrity, and personal accountability when working with sensitive and restricted data, including protected health information (PHI)
  
• Excellent written and verbal communication skills
  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.