EAP Manager jobs in Louisiana

* Position is not fully remote and requires travel and in-office time. USPS location is in New Orleans, LA. Must be licensed in and live in Louisiana. Will consider applicants with LCSW, LPC, or LMFT license. *

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission - and our passion - is to improve the lives of the members we serve and be the ideal partner for our providers.

Lucet's unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan's ability to connect members to quality care. With the industry's largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.

Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Job Summary

This position will be dedicated to the USPS EAP Program. The EAP Consultant serves as the primary point of contact for key stakeholders within the USPS. As such, providing expert level consultation will be one of the primary responsibilities. The EAP Consultant will provide EAP services including short-term counseling/problem solving, educational and training activities, referral, monitoring, behavioral health consultation, and follow-up. The EAP Consultant is responsible for providing both counseling and consultation activities, either in-person, telephonically or via video.

Essential Functions

• Provides consultation, training of, and assistance to USPS and union leadership.
• Actively promotes the EAP program and services.
• Provides counseling and coaching through one-on-one interactions, either in-person or telephonically.
• Provides critical incident response and psychological first aid for events that impact the workforce.
• Provides telephonic consultation, triage and referrals to callers through the virtual call center/Service Center.
• Adheres to Lucet Mission Statement, Core Values, Code of Business Conduct and Compliance Program
• Complies with all Federal and applicable State laws and Lucet policies regarding privacy, confidentiality and security of health information and other designated information

Job Qualifications

Required

• A master's and/or doctorate degree from an accredited college or university recognized by the corresponding professional association(s) in a clinical mental health field
• A minimum of 5 Years of clinical experience after receiving a graduate degree.
• A current state license or state certification to practice as a mental health practitioner (e.g., social worker, clinical psychologist, marriage and family counselor and professional counselor) in the state(s) where practice takes place. If such licensure/certification is not available in that state, the individual will hold appropriate certification from a recognized national certification organization or board.
• Authority to practice at the independent level without requiring state-mandated clinical supervision.
• Demonstrated capability to complete accurate bio-psychosocial assessments, including substance abuse assessments.
• Specialized experience and/or training in phone and video counseling
• The EAP Consultant will be knowledgeable about federal and state laws governing privacy, confidentiality, duty to warn and child and elder abuse reporting requirements
• The EAP Consultant will be bound by the laws of confidentiality and will discuss no specific clinical information with the referring supervisor unless the client has signed an authorization to use and disclose form authorizing the disclosure of specific information
• This position requires driving. Employee must have an active driver's license and must be insurable. Lucet will request a motor vehicle record from the appropriate authority.

Preferred

• Preferred Certified Employee Assistance Professionals (CEAP) and or knowledge and experience in EAP Practice

Key Competencies

• Self-motivated and ability to lead team to achieve Lucet goals
• Ability to engage a wide variety of individuals, and excellent organizational skills
• Passion for improving lives through behavioral change and wellness
• Proven interest in professional development through specialization, certification, and/or advance degree
• Maintains curiosity and an eagerness to explore new knowledge and try new ideas and approached to case management
• Demonstrates consistency in professional demeanor in response to all situations regardless of the nature or circumstances of the situation
• Ability to manage multiple tasks in a fast-paced, changing environment
• Ability to assume a lead role in ensuring that all objectives are met
• Ability to work within a collaborative, team-oriented environment

Working Conditions

• Physical
  • Constant:
    • must be able to remain in a stationary position
    • must be able to move about inside the office
    • must be able to communicate and exchange information with others
    • must be able to inspect information
    • must be able to perform repetitive motion with arms and fingers
  • Mental
    • Constant
      • must be able to interpret data
      • must be able to problem solve
      • must be able to make decisions
      • must be able to organize and plan
    • Work is performed indoors in a typical office environment- not substantially exposed to adverse environmental conditions
    • Frequent exposure to VDT screen
    • Frequent use of office machines to include telephone, copier, computer and fax machine

Salary and Other Compensation:

The starting salary that Lucet reasonably expects to pay for this position ranges from $60,000 - $92,000 annually, depending on circumstances including an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.

This position is eligible for a bonus in accordance with the terms of Lucet's incentive plan based on both company performance and individual performance. 

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.

This position is a federally contracted position with the United States Postal Service. which has specific requirements for all candidates which include:

• The ability to pass a 10-panel drug screen prior to their date of hire.
• The ability to undergo a Public Trust background investigation and receive a favorable adjudication.
• US Citizenship for at least 5 years.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.