EAP Counselor coordinates and implements an organization's Employee Assistance Program (EAP). Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Being an EAP Counselor conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Additionally, EAP Counselor maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. The EAP Counselor occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an EAP Counselor typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.
CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.
OUR MISSION
Strengthening families and fostering the healthy development of children.
OUR VISION
Healthy, thriving individuals and families building strong, multi-cultural communities across generations.
OUR VALUES
HOPE values : H umility, O wnership, P erseverance, E ngagement
We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical / Dental / Vision / RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.
Come join Child & Family Service and help us serve thousands in our communities!
SUMMARY OF DUTIES
Under the supervision of the Clinical Supervisor, the EAP Counselor IV is responsible for providing short-term counseling to employees and household members of contracted EAP companies in person and via telehealth.
Counseling services includes assessment; formulation of action plan / goals; short-term, solution-focused counseling; referrals;
case management; resources and follow-up. Direct communication with employer representatives is also required. May also provide direct service to EAP contracted companies, which includes workplace training, orientation sessions, open enrollment events, benefits fairs and management consultation.
EDUCATION AND TRAINING REQUIREMENTS
Masters' Degree from a school accredited by a recognized accrediting agency. Requires knowledge of an advanced type.
Other (Specify) : Professional License (LCSW, MFT, MHC, PH.D. or equivalent) required or obtainable within a year. May be required to obtain CISM and SAP certification and become FEI approved, if eligible.
EXPERIENCE
Over two years, up to and including four years.
Other (Specify) : Knowledge of EAP and organization and management development. Experience as a direct service provider.
SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
OTHER POSITION REQUIREMENTS
At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.
Last updated : 2024-04-23