Document Imaging Supervisor oversees personnel responsible for operating document imaging equipment for use in the creation of images or text. Document Imaging Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. Being a Document Imaging Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Job Title: Imaging Representative
Job Location: Mill Creek, WA- 98012
Job Duration: 4 months contract
Office Hours: 8:30 AM-5:00 PM PST
Full-time opportunity that may be extended based on completion of scanning project.
Job Summary:
Under direct supervision, uses basic knowledge and skills obtained through on-the-job training to prepare, sort, scan and index documents for the imaging process.
Resolves routine questions and problems.
Essential Duties and Responsibilities:
Review and distribute documents received from branches and/or other departments.
Scrutinize branch scanned documents for acceptability into workflow.
Assemble and prepare documents for scanning.
Ensure resolution quality is within department standards.
Assign account numbers to incoming documents.
Ensure the proper maintenance of folders containing imaged documents.
Research change requests effectively gather all relevant information in order to resolve issues.
Audit and prepare paperwork for archiving and recycle.
Scan documents and maintain scanners on a daily basis.
Work independently using initiative to solve problems and contribute to team efforts.
Assignments and duties will vary widely based on department needs and priorities.
May assist with special projects.
Perform other duties and responsibilities as assigned.
Knowledge of:
Principles, practices, and procedures of general office concepts including faxing copying and filing.
Home Office policies and procedures.
Skill in:
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Organization of workload and attention to detail sufficient to handle high volume of documents.
Ability to:
Demonstrate efficiency and flexibility in performing multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Communicate effectively, both orally and writing, with internal associates and external contacts at all levels.
Provide a high level of customer service.
Learn and interpret department policies, procedures, and requirements.
Educational/Previous Experience Requirements:
High School Diploma or equivalent and a minimum of six (6) months general office experience preferred
Education:
Minimum of High School Diploma or Equivalent