Dealer Relationship Manager jobs in Iowa
Dealer Relationship Manager establishes and maintains relationships with automobile dealerships with the goal of promoting indirect loans. Provides guidance, training, and support to dealers on the organization's loan products, and tracks dealer metrics and performance. Being a Dealer Relationship Manager maintains working knowledge of products and programs, and ensures that dealer organizations comply with organizational policies and standards. Continually surveys competitive market loan rates and prepares reports for management. Additionally, Dealer Relationship Manager may require an associate degree or its equivalent. Typically reports to a head of a unit/department. The Dealer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Dealer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Dealer Relationship Manager jobs
Dealer Support Manager
- Vermeer Corporation
-
Pella, IA
FULL_TIME
-
Who We Are
Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.
Job Summary
Work Shift
1 - First Shift
The Dealer Support Manager oversees the dealer and customer experience for both domestic and international business needs. The person in this position ensures dealer / customer satisfaction while maintaining and improving dealer / customer support metrics, timely responses, and overall dealer / customer support. This position works cross-functionally with procurement, inventory, distribution, brand experience, product and service support. This position manages a team that operates 24 hours a day, 5 days per week as well as providing weekend support as needed.
What You’ll Do- Supervise, mentor and coach assigned team members in performance of their duties while influencing cross-functional teams to carry forward the Vermeer culture.
- Promote the dealer / customer experience and manage external relationships and communication with dealers and customers, including training, presentations, and dealer / customer site visits.
- Equip dealers with standard process directions to identify and solve customer inquires. Respond to customers as appropriate during out-of-office hours or as customer service needs escalate.
- Schedule and adjust team staffing to best align with our dealer and customer’s needs. This may include staffing after-hours support.
- Review metrics of support, response time, quality and collect market data. Analyze data from Customer Relationship Management (CRM) system and determine trends to support metrics and improve dealer / customer support. Recommend processes and procedures to improve dealer / customer support.
- Collaborate with regional offices and other Vermeer entities. Support processes and business needs aligning with remote warehouse locations around the world. Ensure shipping procedures and requirements are met regarding compliance and regulations established by respective countries.
- Participate in departmental budget and strategic business planning activities.
- Bachelor’s degree in Business Management or related field. Minimum of five years of dealership and/or customer related experience; and/or equivalent combination of education and experience.
- Strong analytical skills to use data trends of dealer support experiences to help influence and drive collaboration with dealers and cross-functional teams.
- Ability to provide informative and professional support when working with dealers / customers and cross-functional teams while maintaining positive interpersonal relationships.
- Knowledge and experience with dealer and/or customer facing systems; May include dealer business systems, phone integration software, and/or AI technology
- Knowledge in the area of dealer / customer support and effective management of a support team.
- Demonstration of strong organizational skills.
- Ability to be flexible, work under pressure, and manage confrontation in high pressure situations; ability to change priorities to meet customer demand; ability to break down complex situations into smaller, manageable, actionable pieces.
- Occasional travel is expected of this position.
ONSITE: A team member’s day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.
Equal Opportunity Employer
At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at hr@vermeer.com.
Interested? We’d love to get to know you. - 4 Days Ago
Automotive General Sales Manager / must have family ties to the midwest
- Automotive Dealer Advancement Group
-
UNKNOWN, IA
FULL_TIME
- We are looking for an Automotive General Sales Manager with a proven track record and tenure in high volume, NEW car dealership. Looking for a General Sales Manager who takes responsibility for all de...
- 19 Days Ago
Relationship Manager
- Bellevue University
-
Sioux, IA
FULL_TIME
- Position OverviewBellevue University, the largest, private, non-profit and fastest growing institute of higher education in Nebraska has an immediate opening for a Relationship Manager for our partner...
- 8 Days Ago
Relationship Manager
- GILBERT & COOK INC
-
WEST DES MOINES, IA
FULL_TIME
- RELATIONSHIP MANAGERSummaryAre you looking to work in a growing company that can provide internal growth potential? Do you have a high standard for helping people and find fulfillment in creating and ...
- 2 Days Ago
Relationship Manager
- NCMIC Finance Corporation
-
Clive, IA
FULL_TIME
- The Relationship Manager (RM) works with the sales team and is the intermediary between key clients, referral partners, underwriting and internal operations. The RM needs to understand the problems an...
- 19 Days Ago
Relationship Manager
- wellsfargo
-
Des Moines, IA
FULL_TIME
- Title: Relationship ManagerLocation:Charlotte, NCDes Moines, IADuration: 24 MonthsBenefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary BenefitsSummary:Lea...
- 22 Days Ago
Dealer Relationship Manager jobs at Popular Companies
Loan Processor I
- Stellantis Financial Services US
-
Houston, TX
- Stellantis Financial Services (SFC) is the new captive finance company for one of the world's leading automakers and a m...
- 6/11/2024 12:00:00 AM
Dealer Relationship Manager- San Jose
- Kinetic Advantage LLC
-
San Jose, CA
- Job Summary As a Dealer Relationship Manager (DRM) of Kinetic Advantage, you are the first line of contact with our Deal...
- 6/10/2024 12:00:00 AM
Dealer Relationship Manager- Nassau County, NY
- Santanderconsumer
-
New York, NY
- Dealer Relationship Manager- Nassau County, NY page is loaded **Dealer Relationship Manager- Nassau County, NY** **Deale...
- 6/10/2024 12:00:00 AM
Experienced Dealer Relationship Manager (Bilingual Spanish)
- Credito Real USA Finance LLC
-
San Antonio, TX
- POSITION SUMMARY We FinBe USA is one of the nation's top automobile loan providers and we are searching for ambitious, h...
- 6/10/2024 12:00:00 AM
Dealer Relationship Manager- Nassau County, NY
- Santander
-
New York, NY
- Dealer Relationship Manager- Nassau County, NY page is loaded **Dealer Relationship Manager- Nassau County, NY** **Deale...
- 6/10/2024 12:00:00 AM
Sr. Loan Processor
- Stellantis Financial Services US
-
Houston, TX
- Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a m...
- 6/10/2024 12:00:00 AM
Dealer Relations Manager
- Markit Ltd
-
- Dealer Relations Manager in US Remote - MI **Dealer Relations Manager** **Who we are:** Founded in 2012, automotiveMaste...
- 6/10/2024 12:00:00 AM
Experienced Dealer Relationship Manager (Bilingual Spanish)
- Credito Real USA Finance LLC
-
Bethesda, MD
- POSITION SUMMARY We are one of the nation's top automobile loan providers and we are searching for ambitious, highly per...
- 6/9/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dealer Relationship Manager jobs
$74,015 to $108,803
Most Popular Cities in Iowa for Dealer Relationship Manager Jobs
What does a Dealer Relationship Manager do?
Dealer Relationship Manager in Portsmouth, OH
Strong knowledge of buy/sell side of inter-broker dealer market is required.
January 16, 2020
Dealer Relationship Manager in Fort Lauderdale, FL
Another option used by many manufacturers is a dealer or distributor network to do the selling for them.
November 27, 2019
Dealer Relationship Manager in Lynchburg, VA
Does the Relationship Management Center offer email marketing campaigns.
December 18, 2019