Database Marketing Analyst jobs in Tennessee

Description

We are looking for a detail-oriented and highly analytical Operations Reporting Analyst to support the reporting and data analysis needs of various departments within our Chattanooga Operations center. The ideal candidate should possess a combination of technical skills to manage large data sets and analytical prowess to interpret such data for management decisions.

Key Responsibilities:

1. Aid in the creation and implementation of essential operational reports.
2. Analyze and relay operational trends, key performance indicators, and other crucial insights to leadership to help improve performance and decision-making processes.
3. Utilize visualization tools such as Tableau, Power BI, Excel to create meaningful presentations of data.
4. Modify, distribute, and maintain current daily, weekly, and monthly reports and analyses.
5. Handle ad-hoc requests for reporting and data analysis as the principle contact.
6. Ensure data accuracy and integrity by validating and analyzing the database and report any data discrepancies to the relevant teams.
7. Summarize complex data, ideas, and concepts into succinct, digestible reports and analyses.
8. Develop automation strategies for extracting, preparing, and publishing reports.
9. Manage large data across diverse platforms and maintain and update complex Excel spreadsheets reporting contact center KPIs.

Job Requirements:

1. Preferred Bachelor's degree or equivalent.
2. Robust experience with MS Excel, especially handling large complex data.
3. Excellent communication skills to engage productively with stakeholders, business leaders, and IT staff.
4. Strong analytical thinking capability and expert understanding of assigned operational areas.
5. Ability to work effectively under pressure, meet deadlines and deliver high-quality results in a fast-paced environment.

Preferred:

1. At least 2 years of experience in data analytics, data management, or operational planning.
2. Familiarity with data architecture and data warehousing.
3. Knowledge of SQL and experience with applications such as Oracle and SQL Server.
4. Experience with data visualization tools such as Tableau and Power BI.

Desired Skills:

1. Bachelor's degree or equivalent experience, preferably in Business Operations, IT, Supply Chain Management, Accounting, Finance, or similar fields.
2. Knowledge of tools like MS Office, Tableau, Power BI, Oracle, SQL Server, and programming languages.
3. A team player with excellent multitasking abilities.
4. High level of analytical skills and strong attention to detail.
5. Experience in providing ad-hoc and standard reports to various levels of an organization.

• We are seeking someone with a logical thought process, particularly in relation to database management and structured query design. Light up your career and join us in this exciting role today!.

Requirements

Responsibilities:

Support assigned operational areas in the following areas:

o Development and implementation of key reports.

o Analysis and explanation of operational trends, KPIs, and other insights to assist leadership in understanding performance and making key decisions.

o Building data visualizations in Tableau, Power BI, Excel or other software.

o Ongoing modifications and distribution of daily, weekly, and monthly reporting and analyses that currently exist.

o Act as the day-to-day lead on ad-hoc requests for reporting or analysis.

Ensure the integrity and accuracy of reported data through database validation and analysis. Report any data issues to the appropriate teams.

Summarize complex data, ideas, and concepts into meaningful and concise reports and analyses.

Develop data automation solutions in extracting, prepping, and publishing reports and analyses.

Manage large data across a variety of platforms.

Maintain, update, and distribute complex Excel spreadsheets that report critical contact center KPI's.

Job Requirements:

Bachelor's degree preferred.

Extensive experience in MS Excel, including working with large complex datasheets.

Ability to communicate with key stakeholders and business leaders in a positive manner utilizing strong written and verbal communication skills. This includes the ability to communicate at a technical level with IT.

Must be able to think analytically and develop an expert understanding of the assigned operational areas with the ability to speak to findings and results directly with a stakeholder, within meetings, or through structured presentations.

Ability to work in a fast paced and deadline-oriented environment, returning results and requests with a quick turnaround.

Preferred:

A minimum of 2 years' experience in data analytics, data management, or operational planning.

Knowledge of data architecture with database warehousing experience.

Understanding of SQL and application of it across multiple platforms (Oracle and SQL Server).

Experience with Tableau, Power BI, or other data visualization tools.

Desired Skills

Bachelor's degree or equivalent experience, preferably in Business Operations, Information Technology, Supply Chain Management, Accounting, Finance or related field.

Familiarity with applications and platforms including MS Office, Tableau, Power BI, Oracle, SQL Server. Programming languages would be an enhanced skill.

Team oriented and a self-starter, with the ability to manage multiple priorities.

Must have excellent communication skills and independent analytical skills to identify and communicate thoughts, ideas, and concepts.

Strong attention to detail to appropriately manage the complexity of the job requirements.

Ability to think logically when working with databases and designing structured queries.

• Experience providing ad-hoc and standard reporting to multiple levels of an organization.

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