Customer Service Training Manager jobs in Colorado

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Denver, CO FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 18 Days Ago

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Customer Service Representative (CSR/SSA) (Full-time)
  • Leading Edge Flight Training
  • Loveland, CO FULL_TIME
  • Leading Edge Flight Training is seeking a dedicated and professional Customer Service Representative (internally Service Support Associate) to join our team in Loveland, Colorado. This full-time posit...
  • 5 Days Ago

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Customer Service and Delivery Manager
  • Silver Service Refreshment Systems, Inc.
  • Centennial, CO FULL_TIME
  • We are seeking a Customer Service And Delivery Manager to join our team! You will be responsible for helping customers by providing timely and reliable delivery of products and services to customers.R...
  • 14 Days Ago

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Automotive Manager in Training
  • Big Brand Tire & Service
  • Parker, CO FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strate...
  • 16 Days Ago

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Automotive Manager in Training
  • Big Brand Tire & Service
  • Colorado, CO FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strate...
  • 24 Days Ago

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General Manager
  • D1 Training
  • Colorado, CO FULL_TIME
  • D1 Training - up to $80,000Imagine this... You make a D1fference, every single day.You change lives, every... single... day...You wake up for work excited, invigorated, and motivated.Your energy and p...
  • 2 Months Ago

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Physicist
  • Epic Oncology Staffing
  • Longview, TX
  • Texas Oncology is seeking a Certified Medical Physicist to join our East Texas Physics POD, working alongside four physi...
  • 9/16/2024 12:00:00 AM

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Physicist
  • Epic Oncology Staffing
  • Indianapolis, IN
  • A healthcare facility in Indionapolis, IN, is in need of a Medical Physicist to join its Radiation Oncology team and pro...
  • 7/29/2024 12:00:00 AM

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Radiation Therapist
  • Epic Oncology Staffing
  • Austin, TX
  • A healthcare facility in Austin, TX, is seeking a Radiation Therapist to join its Radiation Oncology team. Join our team...
  • 7/22/2024 12:00:00 AM

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Radiation Therapist
  • Epic Oncology Staffing
  • San Antonio, TX
  • A healthcare facility in San Antonio, TX, is seeking a Radiation Therapist to join its Radiation Oncology team. Join our...
  • 7/22/2024 12:00:00 AM

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Research Administration Services Training Manager - Sponsored Research Management Services
  • Emory University
  • Atlanta, GA
  • Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and ...
  • 6/11/2024 12:00:00 AM

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Human Resources Assistant
  • thurstonwa
  • Olympia, WA
  • Of Duties Thurston County Human Resources is seeking a professional, motivated, and dependable candidate for the positio...
  • 6/10/2024 12:00:00 AM

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Account Executive San Diego, Home Office Sales, Customer Services & Training Management
  • T?V S?D Canada Inc.
  • San Diego, CA
  • At TV SD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated ...
  • 6/9/2024 12:00:00 AM

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Service Training Instructor
  • EPITEC
  • Northwest, MO
  • General Description: The primary responsibility of the Training Instructor is to deliver automotive technical training c...
  • 6/8/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$88,256 to $133,638

Customer Service Training Manager in Monroe, LA
As customer service consultants, we assist in transformation.
January 23, 2020
Customer Service Training Manager in Troy, NY
As an example, the warehouse team member who improperly packs a box will create a problem for the customer when the package arrives and the contents are damaged or a part is missing.
January 26, 2020
Customer Service Training Manager in Peoria, IL
Yet the people who aren’t trained are often the people who could have the greatest impact on the customer.
December 08, 2019