Customer Service Trainer jobs in Rhode Island

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Divisional Safety Trainer
  • Lewis Tree Service, Inc.
  • Warwick, RI FULL_TIME
  • Description

    At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded future. We're the second-largest utility vegetation management company in North America... and always growing.

    We're in the people success business, we just happen to trim trees.

    Why you'll love being part of the Lewis Family:

    • We are empowered to share our talents. We care deeply. We conquer challenges. We respect our differences. We trust each other. We keep each other safe. Together, we do great things.
    • We offer for Non-Union positions:
      • Competitive pay ($35.50 hourly)
      • Specialized paid training & certifications
      • Career advancement opportunities
      • Affordable health insurance plans including Dental, Vision and Health Savings Accounts
      • Retirement plans including Employee stock ownership and 401(k) plan
      • Paid time off
      • Employee assistance program

    We Believe...

    • That everyone on the team matters
    • That we don't constrain workers in order to create safety, we ask workers what they need to do work safely, reliably, and productively.
    • That workers aren't the problem; workers are the problem solvers.
    • That through diversity we build strength
    • That being an employee-owned company (ESOP), it provides future financial stability for our employees
    • That when you join the Lewis Tree Team, your potential is unlimited

    Why you'll love this Job:

    • You love the outdoors: you enjoy varying environments/weather, not afraid to get dirty, adventurous
    • You are open to new ideas: willing to listen and observe, humble
    • You are self-motivated: driven, strong work ethic, willing to "do what it takes"
    • You are adaptable: can think on your feet, nimble, flexible
    • You are collaborative: strong people skills, able to give and receive constructive feedback, willing to speak-up

    What you'll do as a Divisional Safety Trainer at Lewis:

    • Complete necessary training and certifications for new employees within 45 days of hire
    • Administer First Aid and CPR training/certification
    • Roping and Rigging Training, Evaluation, Certification and Recertification
    • Identify, plan, and implement training based on crew observations and cooperation with Divisional Leaders
    • Technical Skills and Knowledge Certification/Testing
    • Weekly activity related to After Action Reviews utilized as learning tools for leadership and craft workers
    • CDL driver training
    • Smith Driver Training
    • Quarterly Training
    • Partner with Utilities, build relationships, help deliver on our Safety commitment
    • Storm Response work on both crew level and supervisor level
    • Support additional training initiatives related to safety and human performance as identified by operational leadership.
    • Performs other duties as assigned.

    What you'll need:

    • 3-5 Years Line Clearance Experience
    • High School Diploma or the equivalent
    • Certified Tree Care Safety Professional credential - Must have or obtain as well as maintain credentials
    • Valid CDL Driver's License

    Our DEI Promise:

    Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.

    Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40 ), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service's practices and policies are administered in accordance with applicable federal, state, and local laws.






    Lewis Tree Service, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

     

  • 2 Months Ago

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Board Certified Behavior Analyst (BCBA) - Providence Master Trainer
  • Providence Master Trainer - QBS, provider of Safety-Care
  • Providence, RI FULL_TIME
  • Safety-Care Master Trainer (BCBA)***Must be able to travel 60% or more overnight in any given workweek, 2-3 weeks a month.***Must be a Board-Certified Behavior Analyst (BCBA)***Must live within 60 min...
  • 2 Months Ago

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SUPERVISORY SALES ASSOCIATE - CUSTOMER SERVICE / FULL TIME
  • Navy Exchange Service Command
  • Newport, RI FULL_TIME
  • Job Number: 240000XK Primary Location: United States-Rhode Island-Newport Organization: Newport Pay Range: 18.00 DOE Job Summary: Responsible for the customer service operation and performs the full r...
  • 13 Days Ago

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IT Specialist (Customer Support)
  • National Park Service
  • Pawtucket, RI FULL_TIME
  • Help HelpRequirementsConditions of EmploymentU.S. Citizenship required.Appointment subject to background investigation and favorable adjudication.Meet Selective Service Registration Act requirement fo...
  • 7 Days Ago

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Customer Service
  • Ladgov Corporation
  • Newport, RI FULL_TIME
  • Job title: Customer ServiceLocation: Newport, RITravel: N/ADuties:The applicant shall operate the Code 15 Media Center including: answering phones, emails, and walk-in customer inquiriesThe applicant ...
  • 9 Days Ago

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Customer service
  • Restore Hyper Wellness
  • Cranston, RI FULL_TIME
  • Positions at Rhode Island Restore location, Garden City Center and future locations. this position is a sales and customer service position around cutting out edge wellness at Rhode Island Premier Sho...
  • 20 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$52,631 to $73,072

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Average Customer Service Trainer Salary Across the U.S.
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