Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Benefits :
Are you great on the phone ? Do you enjoy providing excellent customer service in a fast-paced office environment?? If so, we may have a job for you as we are looking to add to our growing family.
Looking for a career minded individual that can handle CSR duties which would include answering phones, building work orders, account management, data entry, & scheduling repairs.
Please submit your resume for consideration & feel free to contact us at (479) 927-1700 with any questions.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business.
All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
Last updated : 2024-06-07