Customer Service Director jobs in Kentucky

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

B
Customer Service Rep - Service Advisor
  • Bailey's Service Center
  • Shelbyville, KY FULL_TIME
  • Put your people skills and automotive knowledge to good use as a full-time Customer Service Rep - Service Advisor! If you want to build a fulfilling career while working alongside a talented team of gearheads, then Bailey's Service Center has the job for you! Join our Shelbyville, KY automotive repair shop and have some fun times with some great people.


    WHAT YOU GET: PAY & PERKS

    Our Customer Service Reps - Service Advisors make $20,000 - $35,000/year, depending on experience, and can earn commission! Plus, we offer terrific perks, including company-provided uniforms, weekly pay, no weekend shifts, and a heated, comfortable work area.

    Do you want a job where your work matters and you help countless people? Then keep reading to see if you'd excel as a Customer Service Rep - Service Advisor with our automotive repair team!


    ABOUT US

    Bailey's Service Center is proud to offer the highest quality automotive services for reasonable prices. Established in 1980, we're a family-owned and -operated business with a dedication to providing a superior customer experience. Nobody around does auto repair like Bailey's!

    We're thankful to have built such a strong team over the years, and we show our appreciation by maintaining a great work environment and an amazing shop culture. Our employees love knowing that their work makes a difference. The excellent weekly pay and awesome perks are just the icing on the cake!


    WHAT WE NEED FROM YOU

    Are you a team player? Do you have great communication skills and the ability to explain repairs in easy-to-understand terms? Are you persuasive and able to close a deal? Can you pay attention to even the smallest details? Great! We want you! You just need to meet the following requirements:

    • 1 years of experience in the automotive industry
    • Valid driver's license

    If you're up for the challenge, keep reading about this position with our automotive repair shop!


    YOUR ROLE

    You can expect to work from Monday - Friday, 8:00 AM - 5:00 PM.

    As our Customer Service Rep - Service Advisor, you help keep our automotive repair shop running smoothly and ensure our customers get the important services they need. You answer incoming phone calls and assist customers with whatever they're looking for. When requested, you create estimates for potential repairs and share them with the client.

    As our techs work on the vehicles, you let each customer know about any necessary repairs as well as any further work they could have done. You bust out your sales skills and explain to the client why they should OK any additional services. As our supplies run low, you also order more parts for our inventory. You love having a positive impact on both our customers and our shop!


    WE'RE WAITING TO HEAR FROM YOU! REACH OUT TODAY!

    Applying is a snap, just fill out our quick and easy initial application. Our automotive repair team is excited to meet you and make you our next Customer Service Rep - Service Advisor!

    Location: 40065

  • 6 Days Ago

A
Customer Service Representative
  • Automotive Service Products
  • Florence, KY FULL_TIME
  • Job DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.Responsibilities:Handle cus...
  • 8 Days Ago

I
Customer Contact Representative
  • Internal Revenue Service
  • Covington, KY FULL_TIME
  • Must be a U.S. Citizen or National Use your public contact and administrative experience or your college degree (any major) to qualify for an entry-level Contact Representative employment opportunity....
  • 4 Days Ago

D
Customer Service
  • Donatos Pizza
  • Ashland, KY PART_TIME
  • Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, hol...
  • 3 Days Ago

M
Customer Service
  • MUBEA
  • Florence, KY FULL_TIME
  • Resolve customer complaints via phone or email Use any ways to reach out to customers and verify account informationCancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Ad...
  • 4 Days Ago

T
Customer Service
  • Taco Bell
  • Georgetown, KY FULL_TIME
  • The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.Why should you apply...
  • 5 Days Ago

G
Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 6/11/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • Mass Markets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/11/2024 12:00:00 AM

S
Customer Service Director
  • Shop LC
  • Austin, TX
  • CUSTOMER SERVICE DIRECTOR Shop LC is seeking an experienced and dynamic individual to join our team as a Customer Servic...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
  • 6/8/2024 12:00:00 AM

F
Director of Client Services
  • Forum Group Connecticut, LLC
  • Darien, CT
  • Client Services Director needed for Startup FinTech Investment Platform in Norwalk, CT. Our client provides a one of a k...
  • 6/8/2024 12:00:00 AM

M
Insurance Call Center Customer Service Director
  • MassMarkets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property ...
  • 6/7/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$161,941 to $225,827

Customer Service Director in Saint Louis, MO
Over the years Comcast has provided some of the greatest customer service blunders the Internet has ever seen.
February 01, 2020
Customer Service Director in Battle Creek, MI
After completing this project, Steve joined South East Water as Customer Service Director.
February 11, 2020
Customer Service Director in La Crosse, WI
All of our subscriptions have refund policies; this gives our customers a chance try out our subscriptions for a period of time at no risk and receive a refund.
November 30, 2019