Customer Retention Supervisor jobs in South Carolina
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Customer Retention Specialist (REMOTE)
- FeyerAssociatesOnline
-
Clemson, SC
FULL_TIME
-
We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satisfaction and fostering long-term relationships with our clientele. This remote position offers the opportunity to work with a diverse range of vendors, enjoy travel perks, and access unlimited training opportunities. Candidates from the USA, Australia, and Mexico are encouraged to apply for this position.
Responsibilities:- Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner
- Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction
- Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements
- Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey
- Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention
- Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences
- Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies
- Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values
- Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico
- Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks
- Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity
- Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace
- Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals
- A passion for travel and a deep understanding of the value of fostering long-term customer relationships
- A commitment to continuous learning and staying updated with customer relationship management best practices
- Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry
- Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies
- Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace
- Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers
- Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role
- This is a business opportunity and is commission based
If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply.
Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.
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lmifWfFW65 - 2 Days Ago
Retail Customer Experience Supervisor
- The TJX Companies, Inc.
-
Beaufort, SC
FULL_TIME
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
- Just Posted
Customer Service Supervisor
- City of North Myrtle Beach
-
North Myrtle Beach, SC
FULL_TIME
- General Statement of Job Under general supervision, performs responsible customer service, supervisory, and clerical work for the Parks and Recreation Department Aquatic & Fitness Center. Work involve...
- 2 Days Ago
Customer service supervisor
- Kohl's
-
Myrtle, SC
FULL_TIME
- About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, ...
- 4 Days Ago
Customer Service Supervisor
- DHL
-
Greer, SC
FULL_TIME
- Customer Service Supervisor Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that w...
- 9 Days Ago
Customer Experience Supervisor
- Serenity Healthcare
-
Springs, SC
FULL_TIME
- Customer Experience Supervisor - Onsite **Location: Atlanta-Sandy Springs, GA**Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a ...
- 12 Days Ago
Customer Retention Supervisor jobs at Popular Companies
Retention Coordinator
- CLAFLIN UNIVERSITY
-
Orangeburg, SC
- Job Details Job Location Claflin University Main Campus - Orangeburg, SC Position Type Full Time Education Level 4 Year ...
- 6/2/2024 12:00:00 AM
Academic Success & Retention Coordinator
- Access Dubuque
-
Dubuque, IA
- Academic Success & Retention Coordinator **Loras College** 1 Positions ID: 05.17.24 Posted On 05/17/2024 **Job Overview*...
- 6/2/2024 12:00:00 AM
WIC Outreach/Retention Supervisor
- Adelante
-
Phoenix, AZ
- WIC Outreach/Retention Supervisor Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Posit...
- 6/1/2024 12:00:00 AM
(E-REC)Electronic Record Retention Coordinators: CDS SA NOW HIRING
- CDS in Texas
-
San Antonio, TX
- Job Description Job Description Hiring AA Record Retention (E-REC) Coordinators in San Antonio 78201 $15-$17 Monday – Fr...
- 6/1/2024 12:00:00 AM
Career Services Coordinator
- DUNWOODY COLLEGE OF TECHNOLOGY
-
Minneapolis, MN
- Job Details Job Location Dunwoody College of Technology - Minneapolis, MN Position Type Staff Education Level 4 Year Deg...
- 6/1/2024 12:00:00 AM
Patient Services Coordinator
- Palmetto Infusion
-
Columbia, SC
- About Us: Palmetto Infusion/AccuRX provides comprehensive ambulatory and home-based infusion services to both acute and ...
- 5/31/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 5/30/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 5/29/2024 12:00:00 AM
About South Carolina
South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River.
South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868.
South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$56,381 to $80,943
Most Popular Cities in South Carolina for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020