Customer Retention Supervisor jobs in Maryland
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Maintenance Supervisor $1,000 Retention Bonus
- GoldOller Real Estate Investments
-
Largo, MD
FULL_TIME
-
Hey there! We are GoldOller!
🌟 Are you are a highly skilled and experienced Maintenance Supervisor ready to join a fantastic team of professionals? Maintenance Supervisors are responsible for the overall maintenance operations of the property. As the head of facilities at their respective site, they lead and manage the onsite facility team members.
💰 This position is offering a $1,000 retention bonus and has the potential to earn over $2K per year in commissions! 💰- When you apply please upload a copy of your resume and any certifications: EPA, HVAC or CPO.***
- Oversee all work associated with the upkeep and maintenance of the property, grounds and surrounding areas.
- Manage regular maintenance of the building exteriors, building interiors and common areas.
- Complete and document preventative maintenance program for resident apartments, vacant units.
- Physically walk and inspect property on a regular basis, including vacant units. Conduct property inspections, including move in, housekeeping, and grounds in order to assure adherence to established standards.
- Ensure service requests are responded to within 24 hours and communicate with the resident when the issue cannot be resolved in a timely manner.
- Supervise the service team and ensure that each team member is performing all job responsibilities to their fullest potential.
- Be available at all times either personally, or through other site personnel, for emergency calls and respond to those according to GoldOller’s policy on after-hour emergency calls.
- Full duties to be discussed during interview.
- Knowledge of property management policies and procedures as it relates to maintenance operations.
- Knowledge of RealPage products preferred, including OneSite and Ops Technology.
- Communicate effectively, both verbally and in writing.
- Experience: Minimum of three years of multifamily apartment maintenance experience in residential property management.
- Employee management experience.
- Physical: Ability to lift, push and pull and carry up to 80 pounds. Physical elements of the job may require frequent standing and walking, squatting, reaching, stooping, climbing stairs/ladders, balancing and carrying.
- Valid driver's license and reliable, personal automobile for local job-related travel.
- Possession of tools needed to perform routine maintenance tasks.
- Formal training or experience in the following areas required: carpentry, plumbing, electrical, painting, refurbishing.
- HVAC Certification required.
- Certified Pool Operator (CPO) and/or Certified Apartment Maintenance Tech (CAMT) preferred.
- Experience in Multifamily residential housing
GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.
🎁 Perks And Benefits That We Offer…
GoldOller believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:- 12 Paid Holidays
- Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
- A Celebrate YOU Day (To use at your leisure, for any special occasion)
- Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
- Company Paid Health Reimbursement Account (up to $3K per calendar year)
- Paid Parental Leave
- Company Paid Life Insurance
- Company-Matched 401(k) Retirement Savings Plan
- 20% Rental Discount at participating GoldOller Communities
- All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
- Company Paid Certifications and Licensing
- And so much more!
📺 Want to learn more about the GO culture? Visit our YouTube Channel: https://www.youtube.com/goldoller tv .
Location: Steeplechase
#camgo1 - When you apply please upload a copy of your resume and any certifications: EPA, HVAC or CPO.***
- 8 Days Ago
Maintenance Supervisor $1,000 Retention Bonus
- MMS Group
-
Largo, MD
FULL_TIME
- Hey there! We are GoldOller! 🌟 Are you are a highly skilled and experienced Maintenance Supervisor ready to join a fantastic team of professionals? Maintenance Supervisors are responsible for the ove...
- 10 Days Ago
Senior Customer Retention Specialist (Work from Home)
- Varsity Tutors
-
Baltimore, MD
FULL_TIME
- Overview: Varsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative techno...
- 1 Day Ago
Security Controls Assessor
- CVP (Customer Value Partners)
-
Baltimore, MD
FULL_TIME
- Job DescriptionCVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have provided our clients across healthcare, nati...
- 2 Days Ago
Senior Graphic Designer
- CVP (Customer Value Partners)
-
Suitland, MD
FULL_TIME
- Job DescriptionCVP assists federal civilian agencies with the implementation of large-scale marcomms initiatives. We are looking for a Senior Graphic Designer to support our growing strategic marketin...
- 6 Days Ago
Senior Graphic Designer - TS/SCI
- CVP (Customer Value Partners)
-
Suitland, MD
FULL_TIME
- Job DescriptionCVP assists federal civilian agencies with the implementation of large-scale marcomms initiatives. We are looking for a Senior Graphic Designer to support our growing strategic marketin...
- 6 Days Ago
Customer Retention Supervisor jobs at Popular Companies
WIC Outreach/Retention Supervisor
- Adelante
-
Phoenix, AZ
- WIC Outreach/Retention Supervisor Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Posit...
- 6/11/2024 12:00:00 AM
Student Athlete Development and Retention Coordinator
- University of Southern Indiana
-
Evansville, IN
- Title: Student Athlete Development and Retention Coordinator Division: President's Office Department: Athletics FLSA Sta...
- 6/11/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 6/8/2024 12:00:00 AM
Student Experience and Retention Coordinator
- University of Maryland Eastern Shore
-
Princess Anne, MD
- Position Title Student Experience and Retention Coordinator Job Type Staff Position Information The School of Pharmacy i...
- 6/8/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 6/8/2024 12:00:00 AM
Retention Specialist - Rolla
- East Central College
-
Rolla, MO
- East Central College has opening for a full-time Retention Specialist at the Rolla location responsible for providing re...
- 6/8/2024 12:00:00 AM
Academic Success & Retention Coordinator
- Access Dubuque
-
Dubuque, IA
- Academic Success & Retention Coordinator **Loras College** 1 Positions ID: 05.17.24 Posted On 05/17/2024 **Job Overview*...
- 6/7/2024 12:00:00 AM
Electronic Record Retention Coordinators: CDS SA NOW HIRING
- CDS in Texas
-
San Antonio, TX
- Job Description Job Description Hiring AA Record Retention (E-REC) Coordinators in San Antonio 78201 $15-$17 Monday – Fr...
- 6/7/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$61,740 to $88,639
Most Popular Cities in Maryland for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020