Customer Insights Analyst jobs in New York
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Customer Insights Analyst
- Thrive Global
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New York, NY
FULL_TIME
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Founded by Arianna Huffington in 2016, Thrive Global is a leading behavior change technology company with the mission to improve productivity and health outcomes – one Microstep at a time. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 200 organizations in over 160 countries, from frontline and call center workers to executives at multinational companies. For more information, visit www.thriveglobal.com.
As a Customer Insights Analyst, you will be instrumental in delivering analytical insights to our customers, driving our understanding of customer data needs and behaviors, and representing the customer voice within Thrive. This role requires a blend of analytical skills, stakeholder management, and an eye for improving and scaling processes.
As a team, we partner heavily with our Customer Success and Sales teams to ensure our customers have the data necessary to understand the effectiveness of our product, to develop data-informed well-being strategies, and to drive deeper research into the well-being space to reinforce the outcomes facilitated by our platform. You will be a core member of our team, leveraging your understanding of trends and outcomes to showcase the effectiveness of the Thrive platform for our customers.
If you’re not sure that you’re 100% qualified, but this sounds like a role you would Thrive in – we want you to apply! We believe skills are transferable and passion for our mission goes a long way.
Who You Are- Someone self-directed who brings order and structure to ambiguity
- Someone who speaks effectively to customers, prospects, and partners with varied perspectives and data knowledge
- Someone who translates complex data into simple, actionable insights
- Someone technically-minded who takes pride in building effective, scalable processes
- Collaborate with other analysts to develop a holistic approach to meeting customer and stakeholder data needs, both day-to-day and as part of our long-term strategy
- Identify, create, and own ways to automate, scale, and improve data processes (e.g. systems that help us build customer presentations quickly, better dashboards and data models)
- Serve as a data subject-matter expert for Thrive’s customer success, sales, and product marketing teams as well as prospects and customers
- Pursue projects that deepen our understanding of the employee well-being space and customer interests, with a focus on ways to improve our data offering to customers
- Represent the customer voice and data interests to the broader Thrive team
- 3 years of experience on a data team at a fast-paced startup environment
- Clear demonstration of ownership in customer-facing and stakeholder management experience, such as in a consulting or B2B SaaS business
- Ability to translate complex datasets into simple, actionable insights, in a format accessible to nontechnical audiences
- Significant hands-on experience using and applying SQL, ideally with experience applying SQL transformations via dbt
- Experience working with Python for both conducting data analysis/manipulation and building robust automation and processes, familiarity with modern data and engineering processes (e.g., working with SFTP, APIs, GitHub)
- Hands-on experience maintaining or building automated systems and processes to meet consistent, recurring data needs
- Experience with modern data stack tooling (data warehouses, BI, and data visualization tools). Hands-on experience with technologies like BigQuery, Looker and LookML, Spectacles a plus.
- Being part of a mission-driven company that’s truly making a difference in the lives of people around the world
- Ability to develop within the company and shape our growth strategy
- A human-centric culture with a range of wellness perks and benefits
- A competitive compensation package
- Medical, dental and vision coverage 401k program with company match
- Generous paid time-off programs
Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.
Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process. - 1 Day Ago
Senior Analyst - Customer and Brand Performance Insights
- American Express
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New York, NY
FULL_TIME
- You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse com...
- 10 Days Ago
Insights Analyst
- U.S. Bank
-
New York, NY
FULL_TIME
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
- 3 Days Ago
Insights Analyst
- YipitData (Primary)
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New York, NY
FULL_TIME
- About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of ...
- 1 Month Ago
Insurtech Insights Event (Volunteer)
- Insurtech Insights
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New York, NY
VOLUNTEER
- Be a part of Insurtech Insights Volunteer Programme Team Member Do you wish to expand your network with thousands of business leaders, entrepreneurs, investors and big companies plus develop your skil...
- 1 Day Ago
Marketing Insights Analyst
- Global Technical Talent, an Inc. 5000 Company
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New York, NY
CONTRACTOR
- Contract Duration 10 monthsPay rate up to $45 - $50/hrJob Description:The Insights Analyst provides support to the Marketing Insights Team in the execution of Market Research initiatives, the results ...
- 3 Days Ago
Customer Insights Analyst jobs at Popular Companies
Reporting and Insights Analyst
- oneworld Alliance
-
Fort Worth, TX
- About oneworld: oneworld© is a global airline alliance of 13 of the world’s leading airlines - Alaska Airlines, American...
- 6/11/2024 12:00:00 AM
Marketing Insights Analyst
- PharmaCord
-
Jeffersonville, IN
- Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by ...
- 6/9/2024 12:00:00 AM
Insights Analyst
- Media.Monks
-
New York, NY
- THE ROLE: The Insights Analyst will be tasked with leading some of Decoded's most important and valuable relationships. ...
- 6/9/2024 12:00:00 AM
Talent Insights Analyst Senior - Irving
- Christus Health
-
Irving, TX
- Description Summary: The Talent Insights Analyst Senior will help Human Resources and business leaders make better decis...
- 6/9/2024 12:00:00 AM
Insights Analyst
- Catena Solutions
-
Chicago, IL
- Category Insights Analyst Various projects for food and beverage organizations Summary: Category Insights Consultant wil...
- 6/8/2024 12:00:00 AM
Insights Analyst 3
- E&J Gallo Winery
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Modesto, CA
- Provides data and analytical support for Commercial Insights & Strategy and develops insights from market research and o...
- 6/8/2024 12:00:00 AM
Senior Insights Analyst
- IW Group Inc.
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- IW Group is searching for thinkers, dreamers, and innovators who are passionate about uplifting multicultural, multigene...
- 6/7/2024 12:00:00 AM
Compensation Insights Analyst
- Compa
-
Newport Beach, CA
- Compensation Insights Analyst This role is either hybrid in Orange County / Los Angeles or remote in the United States. ...
- 6/7/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$81,631 to $111,225
Most Popular Cities in New York for Customer Insights Analyst Jobs
What does a Customer Insights Analyst do?
Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020