Customer Insights Analyst jobs in California

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Analyst, Customer Insights and Analytics, you will be responsible for creating marketing lists in support of our CRM program by leveraging data from our rewards and customer data platforms. You will develop SQL/Python scripts to create custom lists of customers eligible for CRM campaigns based on criteria determined by the CRM, Insights & Analytics teams and ensure delivery of quality and timely lists to our end systems and/or external vendors as necessary.

WHAT YOU’LL DO

• Use a combination of SQL & Python to query and manipulate data in a relational or cloud-based data environment.
• Create lists of customers by segment and randomized control groups per requirements laid out in campaign brief.
• Implement robust processes to ensure lists are compliant with marketing & privacy and any other exclusions that are required.
• Work with other analysts and data scientists on the team to ensure new data is available for campaign management with the desired quality and reliability.
• Produce waterfall charts of counts for every campaign displaying the flow of audience.
• Have a mindset of continuous improvement to guide team on best practices and making recommendations to drive performance and efficiency.
• Assist the team with ad-hoc analyses as needed.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor's Degree (BA/BS) with a quantitative background, such as Mathematics, Statistics, or any other mathematical discipline such as Engineering and Computer Science preferred.
• 2-3 years of experience working with campaign planning and analysis, preferably in a consumer retail environment.
• Intermediate SQL skills and an understanding of databases to write custom queries.
• Experience with platforms such as Snowflake, Databricks and Azure.
• Ability to code in Python.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies. With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

PAY TRANSPARENCY

A reasonable estimate of the current base salary range for this position is $98,000 - $127,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need assistance or an accommodation due to a disability.

Primary Location: California - Newport Beach - 9998 - 610 Newport Office-(09998)

Work Location:

9998 - 610 Newport Office-(09998)

610 Newport Center Drive

Newport Beach 92660

Job Information Technology Job Posting 05/03/2024 Job Number 24015383