Credit Clerk evaluates and suggests creditworthiness of prospects and customers to decrease financial risk to the organization. Checks credit applications and grants approval within established guidelines for organizations or individuals. Being a Credit Clerk communicates with the customers and other departments to solve the credit problems. May negotiate terms of payment to assist with collection of overdue balances. Additionally, Credit Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Credit Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
With routine supervision, the Operations Clerk I will ensure excellent TEAM member and member service by supporting members with Convenience Pay and overdraft issues, providing information and resources, and detailing and establishing repayment arrangements for members.
Operations Clerk II will also process returned check items.
Responsibilities
Requirements
At least one year financial / Credit Union / Banking experience. Equivalent to a two-year college degree or completion of a specialized course of study at a business or trade school preferred.
Must be able to effectively communicate verbally and in writing. Good member / customer service skills. Strong excel skills.
Experience with JMFA or Corelation Keystone is preferred. Collections experience. Self-motivated and resilient.
Last updated : 2024-05-24