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Credit Card Operations Supervisor jobs in California

Credit Card Operations Supervisor supervises the credit card operations department staff. Responsible for day-to-day operations in one or more areas, including card issuance, interchange processes, and merchant deposit processing. Being a Credit Card Operations Supervisor trains credit card operations staff and assists with the development and implementation of credit card operations and policies. Responds to inquiries from customers and banks regarding operational issues. Additionally, Credit Card Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Credit Card Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit Card Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Supervisor jobs

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Card Operations Specialist
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • JOB TITLE: Card Operations Specialist
    DEPARTMENT: Card Operations
    STATUS: Non-Exempt
    JOB CODE: 1751
    PAY SCALE: $21.00 - $22.00 Hourly

    GENERAL DESCRIPTION:
    Supports and performs advanced operational functions for the servicing and maintenance of all card related products. Communicates and interacts with members. Through the use of an on-line systems such as Certegy, 3270, FDR, Springboard, and Visa Cats to provide a full range of card processing functions to ensure accuracy, timeliness, and efficiency. Answers various procedural questions. Responsible for covering vacancies within the department by performing each position when necessary as well as assist the Senior with various duties and overseeing departmental work flow.

    TASKS, DUTIES, FUNCTIONS:
    1. Prepares, processes and reconciles Daily Settlement.
    2. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to position.
    3. Gather Affinity card information for end of month/quarter reporting. Issue rebate transfer to appropriate organization.
    4. Process Visa Convenience Checks per in-clearing reject report.
    5. Set up, close, modify, maintain and apply payments to Corporate Visas. Distribute Corporate Visa statements.
    6. Maintain working knowledge of department practices & procedures, and interact with Department Senior and staff for feedback and/or information exchange.
    7. Assists in coordinating and monitoring work flow of Card Operations Department staff. Perform other duties as assigned by Supervisor.
    8. Research and Resolve cash outages
    9. Communicates and manages vendor relationship
    10. Assist in staff training
    11. Assist in the updating/creating of department procedures
    12. Research, report and provide resolution to exceptions in a timely manner
    13. Proficient use of multiple systems to provide information to cardholders regarding card activity.
    PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:
    1. Effective oral and written communication skills.
    2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.

    ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
    1. INTERNAL: Department staff, Branch Staff, Loan Services, Member Card, Contact Center, Records, IT, and Checking Services.
    2. EXTERNAL: Members, processors, and peers in department.

    QUALIFICATIONS:
    1. EDUCATION: Successful completion of High School curriculum required.
    2. EXPERIENCE: Two years or more experience at a financial institution or related field providing member/customer service preferred.

    3. KNOWLEDGE/SKILLS:
    • Professional member relation skills & telephone etiquette;
    • Knowledgeable in the operation of on-line systems, software and other processing equipment
    • Knowledge to operate ten key, and personal computers;
    • Ability to work independently exercising good judgment.
    PHYSICAL REQUIREMENTS:
    1. Prolonged sitting throughout the workday with occasional mobility required.
    2. Corrected vision within the normal range.
    3. Hearing within normal range. A device to enhance hearing will be provided if needed.
    4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

    LICENSES/CERTIFICATIONS:
    None
    REV. 6/1/2023
  • 1 Month Ago
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Card Services and Operations Leader
  • CBC Federal Credit Union
  • Oxnard, CA FULL_TIME
  • PRIMARY PURPOSE: The Card Services and Operational Leader is responsible for overseeing the full spectrum of card-related services at CBC Federal Credit Union. This role is required to be onsite and w...
  • 1 Month Ago
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Supervisor - Operations Center
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • TITLE: Supervisor - Operations Center STATUS: Exempt REPORTS TO: Mgr - Operations Center DEPARTMENT: Computer Operations JOB CODE: 5027 PAY RANGE: $97,600.00 - $100,000.00 Annually GENERAL DESCRIPTION...
  • Just Posted
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Operations/Credit Support Specialist
  • Yosemite Farm Credit
  • Los Banos, CA FULL_TIME
  • YOSEMITE FARM CREDIT, ACA OPERATIONS/CREDIT SUPPORT SPECIALIST EMPLOYMENT OPPORTUNITY POSITION: Operations/Credit Support Specialist, full-time position located in the Los Banos Branch, Los Banos, CA....
  • 27 Days Ago
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Card Security Representative I
  • Redwood Credit Union
  • Napa, CA FULL_TIME
  • Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communiti...
  • 15 Days Ago
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Card Services Projects & Zelle Specialist
  • Arrowhead Credit Union
  • Rancho Cucamonga, CA FULL_TIME
  • Do you have a gift for working on projects and collaborating with others? Are you looking for an opportunity that open doors for future career development? If this is you, we have an opportunity that'...
  • 1 Month Ago
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Credit Card Operations Supervisor jobs at Popular Companies

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Operations Coordinator
  • Ryder System
  • West Des Moines, IA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 6/11/2024 12:00:00 AM
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Operations Supervisor
  • QTC Management, Inc.
  • Fairfax, VA
  • Are you an innovative leader who has a passion for empowering and developing high-performing teams? If so, we would love...
  • 6/11/2024 12:00:00 AM
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Operations Coordinator
  • Lyman Lumber Company
  • Excelsior, MN
  • Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building ...
  • 6/10/2024 12:00:00 AM
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Operations Coordinator
  • Ryder System
  • Culpeper, VA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 6/9/2024 12:00:00 AM
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Operations Coordinator, Operating Room
  • Massachusetts General Hospital
  • Boston, MA
  • The Operating Room Coordinator serves as a communication link for the main Operating Room. Responsibilities include but ...
  • 6/9/2024 12:00:00 AM
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Operation Supervisor
  • Ryder System
  • Scott, LA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 6/9/2024 12:00:00 AM
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Operations Supervisor
  • Evergreen Lumber
  • Tacoma, WA
  • Established in 1939, Evergreen Lumber supplies building materials to builders in the Puget Sound communities of Port Orc...
  • 6/8/2024 12:00:00 AM
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Operations Coordinator
  • Ryder System
  • Twinsburg, OH
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 6/8/2024 12:00:00 AM
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About California

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Supervisor jobs
$55,478 to $75,536

Most Popular Cities in California for Credit Card Operations Supervisor Jobs

What does a Credit Card Operations Supervisor do?

Credit Card Operations Supervisor in Salisbury, NC
We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfaction as the greatest measure of our success.
February 20, 2020
Credit Card Operations Supervisor in New Orleans, LA
MyoKardia is seeking an Accounts Payable Supervisor to be responsible for the full cycle of accounts payable which will include vendor invoices, employee reimbursement, cash disbursement, manual checks as they arise, credit card reconciliation and.
December 22, 2019
Credit Card Operations Supervisor in Saint Paul, MN
Many decisions regarding credit extensions and other issues are left up to you.
December 27, 2019