Credit Card Operations Manager jobs in District of Columbia

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square Credit Card gives sellers access to a business credit card based on their sales processed through Square, offering credit limits, interest rates, and zero fees to sellers who are often underserved by traditional banks. Square Credit Card makes it easy to manage business expenses right alongside the seller’s business within Square. Unlike other corporate cards, Square Credit Card offers free processing rewards for every purchase which help sellers save money for their business. Plus, sellers will get a sleek, metal card with their business on it that they can feel proud of!

The Square Credit Card team and its partner frontend engineering team together provide the product experience that fuels a seamless end to end card experience for Square sellers. As a staff software engineer on the Square Credit Card Team, you will help us expand access to Square Credit Card for sellers and design features to differentiate our product from other credit cards. You will be responsible for designing, building and managing sophisticated financial systems and highly available services while working with your team peers, cross-functional partners, and adjacent engineering teams. If you love collaboratively delivering elegant software that improves the lives of millions of business owners, we want to work with you!

You will:

• Advocate for major initiatives to expand access to Credit Card for our sellers

• Work with Engineering, Product, and other partners to build software that is clean and well-tested by leveraging cloud technologies

• Oversee the entirety of your features, including component design, implementation, testing, roll-out and maintenance

• Partner with web, iOS, android and platform engineers to ship features

• Work with designers, product managers, data scientists, and other developers to understand our problem space and create elegant solutions

• Provide mentorship to other engineers to help grow their career through 1-on-1 mentorship, engineering design reviews, and code reviews to improve the skills of the team

• Become an expert in multiple technical areas of the team, a representative and champion for the team, and a source of insights and wisdom

• Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function

Qualifications

You have:

• BS/BA degree or equivalent experience

• 8 years of software engineering experience

• Experience leading complex and large-scale features that require collaboration across engineering team boundaries

• Experience serving as a technical lead, mentoring other engineers

• Proficiency in at least one server-side language and an enthusiasm to learn others

• Strong ownership and execution skills with a focus on delivering remarkable solutions to our sellers

• Experience working in a customer-focused environment

• Passion for engineering excellence by making high quality, impactful technical contributions

• Excellent communication skills and a demonstrated ability to work cross-functionally with partners across Product, Design, Data Science, Operations among other functions

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $198,000 - USD $297,000

Zone B: USD $188,100 - USD $282,100

Zone C: USD $178,200 - USD $267,400

Zone D: USD $168,300 - USD $252,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.