Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
As Credit Ops Senior Specialist, you will focus on business results by offering options and finding solutions to help our customers. You will be handling incoming phone calls from bankers and customers to assist with questions about requests for consumer credit, reviewing the credit profile and making judgmental decisions.
Job responsibilities:
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
If you bring that, we’ll take care of the rest! When you join JPMorgan Chase & Co., we'll provide:
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
Training:
At the start of your employment with us, you will be in training. This training is essential to your success so your attendance and punctuality during training is mandatory. In addition, we will evaluate your knowledge and performance during and after completion of training. Both your successful completion of training and our evaluation that you are ready to move into your role are requirements for your continued employment. Your schedule for training is as follows: Monday – Friday 6:30AM - 3:30PM.
Panel Process:
All New Hires are required to complete and successfully pass the Panel Evaluation during training in order to obtain Lending Authority. The Panel Evaluation Process is a component of training that evaluates your ability to apply the learned JPMC Lending Philosophy. In addition to fulfilling all other expectations of the position, your continued employment with Chase will be contingent on successfully passing the panel evaluation.