Credit Card Fraud Analyst jobs in Delaware
Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Fraud Analyst jobs
Card Fraud/Servicing Lead
- City National Bank
-
Newark, DE
FULL_TIME
-
CARD FRAUD/SERVICING LEAD
Hybrid Schedule: 2 Days in office & 3 days remotely
Tue-Sat 12p-9p ET
WHAT IS THE OPPORTUNITY?
The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud monitoring utilizing multiple systems, exercising judgment, conducting research and executing decisions, to prevent fraud usage in a 24/7 environment. The CFS Lead will support all department functions as needed. Responsible for training, motivating and supporting colleagues; handling escalated client calls, reviewing daily work and reports, to identify and verify potentially fraudulent activities with clients. Regularly communicates with external and internal clients. Responding to calls from customers to explain card related services, procedures and policies. Support Reg. E/Z claim and dispute processes by entering claim details into database. Work schedule will be assigned based on business operation needs, which may include swing shift, weekends and/or holiday schedules.
What You Will Do- Perform near/real-time fraud monitoring utilizing multiple systems/applications, exercising judgment and decisions, to prevent and detect fraud usage of ATM/Debit/Commercial and Consumer Credit cards/Zelle/RTP/Bill pay/External Transfer.
- Reviews daily reports to identify and verify potential fraudulent activities with clients.
- Close cards and order replacements as needed.
- Regularly communicates with external and internal clients. Responding to calls from customers to explain card related services, procedures and policies.
- Support Reg. E/Z claim and dispute processes by entering claim details into claim system.
- Perform review on deposited checks for negotiability and make hold decision for the fast deposit-mobile process.
- Work schedule will be assigned based on business operation needs, which may include swing shift, weekends and/or holiday schedules.
- Review reports and document coaching opportunities to be reviewed by Leadership and addressed with colleagues
- Perform miscellaneous duties as assigned by Leadership.
- Minimum 3 years of branch or back office banking experience required.
- Minimum 1 yr. of general office or accounting experience required.
- Must be able to trouble shoot and resolve client concerns
- Effective interpersonal, customer service and communication skills to interact effectively with all levels of bank personnel and clients.
- Must possess desire to assist clients with a variety of client service-related issues in a fast-paced, independent, telephone based service environment with an emphasis on quality.
- Ability to sit for prolonged periods of time.
- Must be flexible to handle multiple tasks simultaneously.
- Must be able to work accurately and effectively in a fast-paced, deadline-oriented environment.
- Must be self-motivated and be capable of working both independently as well as in a team.
- Experience using Microsoft Office (Excel, Word, Access)
Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.- To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
About City National
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
#CA-ST
- 3 Days Ago
Card Fraud/Servicing Lead
- City National Bank
-
Wilmington, DE
FULL_TIME
- CARD FRAUD/SERVICING LEAD WHAT IS THE OPPORTUNITY?The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud ...
- 2 Months Ago
Small Business Card Fraud Representatives
- Bank of America
-
Newark, DE
FULL_TIME
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
- 20 Days Ago
Supervisor I Card Fraud/Svcg
- City National Bank
-
Wilmington, DE
FULL_TIME
- SUPERVISOR I CARD FRAUD/SVCG WHAT IS THE OPPORTUNITY?The Card Fraud /Servicing Supervisor is responsible for effectively managing, developing, mentoring and motivating colleagues involved in Card Serv...
- 2 Months Ago
Supervisor I Card Fraud/Svcg
- City National Bank
-
Wilmington, DE
FULL_TIME
- SUPERVISOR I CARD FRAUD/SVCG WHAT IS THE OPPORTUNITY?The Card Fraud /Servicing Supervisor is responsible for effectively managing, developing, mentoring and motivating colleagues involved in Card Serv...
- 2 Months Ago
Project Manager Credit Card
- Conch Technologies, Inc
-
Wilmington, DE
CONTRACTOR
- Hi,Greetings from Conch Technologies IncPM-Cards backgroundLocation: Wilmington DE – 3-day HybridDuration: 6 months – 12 months contract 10 plus years experience in credit cards domain as a project ma...
- 5 Days Ago
Credit Card Fraud Analyst jobs at Popular Companies
Credit Risk Analyst
- AMISEQ
-
Plano, TX
- Responsibilities/Requirements: Using our proprietary models, you will analyze information provided on commercial loan ap...
- 6/10/2024 12:00:00 AM
Credit Risk Analyst
- Western Alliance Bancorporation
-
Denver, CO
- Job Title: Credit Risk Analyst Location: Denver, CO What you'll do: The Credit Administration Risk Analyst position work...
- 6/10/2024 12:00:00 AM
Credit Analyst, Credit Risk Strategy & Analytics
- WEX, Inc.
-
Portland, ME
- About the Team/Role: Global Risk Strategy is a key team in the Risk & Compliance organization that ensures WEX's product...
- 6/9/2024 12:00:00 AM
Financial Analyst - Credit Risk Specialist
- JobRialto
-
San Francisco, CA
- Qualifications: Credit Risk Specialist US Citizenship Required Level 2 Peraton Screening will be run along with normal S...
- 6/8/2024 12:00:00 AM
Credit Risk Analyst
- Insight Global
-
San Antonio, TX
- Insight Global is seeking a skilled and detail-oriented Credit Risk Analyst to join our team. As a Credit Risk Analyst, ...
- 6/7/2024 12:00:00 AM
Credit Risk Analyst - Funds (VP)
- Natixis Corporate & Investment Banking
-
New York, NY
- The VP- level Credit Analyst position will be part of the Funds Risk team, which covers regulated funds, hedge funds, pr...
- 6/7/2024 12:00:00 AM
Credit Risk Specialist
- Sigmaways Inc
-
San Francisco, CA
- We are seeking a Credit Risk Specialist for our direct client with experience in BSA/AML and financial risk management. ...
- 6/7/2024 12:00:00 AM
Credit Risk Specialists
- Compunnel Inc.
-
San Francisco, CA
- Reviews all pertinent credit and financial information, including business and personal financial statements, spreadshee...
- 6/7/2024 12:00:00 AM
About Delaware
Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Analyst jobs
$38,659 to $57,303
Most Popular Cities in Delaware for Credit Card Fraud Analyst Jobs
What does a Credit Card Fraud Analyst do?
Credit Card Fraud Analyst in Cheyenne, WY
On debit and credit cards and provide outbound call servicing for fraud-related matters.
January 23, 2020
Credit Card Fraud Analyst in Wilmington, NC
, curious, and computer savvy Credit Portfolio Consultant to join the Debit Card Fraud Risk Management Team.
December 01, 2019
Credit Card Fraud Analyst in Richland, WA
, including personal banking, smallbusiness banking and lending, mortgages, credit cards, payments, auto financeand investment advice.
December 11, 2019