Compliance Coordinator - Home Care performs a variety of clerical functions related to employee record-keeping compliance. Ensures compliance with contractual requirements and federal, state, and local government regulations. Being a Compliance Coordinator - Home Care may require an associate degree. Typically reports to a supervisor or manager. The Compliance Coordinator - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Compliance Coordinator - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Compliance Coordinator
The Compliance Coordinator is responsible for reviewing documented records of new and existing Homemakers employed by Serenity Home Health Care, to ensure their documentation complies with regulations and guidelines from internal & external (IDPH primarily -through the HCWR) quality control practices.
Update/re-certify existing caregiver information to comply with regulation. This entails verifying that all caregivers who have direct contact to participants are eligible to provide such services given the guidelines and policies that govern us.
Engage in communication with caregivers and/or clients to ensure that both parties are satisfied by services received and provided. In addition to this you must keep track and implement any changes in the policies as it relates to In Home Service providers.
Responsibilities
- Manages and keep tracks of Annual caregiver’s evaluations and uploads
- Control and manages the uploads of all annual documentation requirements (i.e., TB questionnaire, Annual influenza, Hepatitis B,) for existing HMKs
- Annual eligibility checks and documentations
- Highlight disqualifying offences found or reported on all associated IDPH criminal background check websites
- Perform expected uploads and updates on Axis Care
- Required reporting to the supervisors and assistant administrator(s)
- Quarterly Conference calls, and monthly phone calls to caregivers to be done and uploaded to Axis Care
- Assist in training and onboarding of new applicants as needed in absence of the locations training coordinator(s).
- Answers phone and email inquiries from Applicants/HMKs.
- Resolve any caregiver complaints or concerns professionally.
- Complies with the regulations and policies of the company.
- Perform other job-related duties as assigned.
Requirements
- High school diploma or equivalent.
-Bilingual Spanish preferred.
- Past experience in intake or medical office administration preferred
- Strong affinity for customer service.
- Excellent organizational and time-management skills.
- Great communication skills.
- Proficient computer literacy.
- Ability to work at a desk for 8 hour workdays.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Work Location: In person