Community Relations Specialist jobs in Tennessee

Solving Problems

• Conducts comprehensive discovery process with prospective residents, their family members and personal representatives.
• Educates potential residents and family members on Enlivant as a solutions provider. 

Team Leadership

• Schedules and leads community tours with prospective residents and trains community staff on touring protocols.
• Ensure all community marketing materials are updated and available for community use. 

Relationship Building

• Nurtures and develops meaningful relationships through outside sales calls with paid and unpaid referrals sources including discharge planners, senior centers, hospital, and other facilities serving seniors.   
• Coordinate with community leadership team to complete all activities required for a new resident move-in.

Owning Results 

• Generate sales leads through offline referral partner outreach, marketing initiatives, and community events.
• Forecast and reports accurate monthly move-ins.
• Utilizes SEER pricing system. 
• Respond to all, calls, emails, internet, or in-person lead inquires (preferably in 24hours) 

Growing the Business

• Effectively converts leads to tours to move-ins through complete lead management and discovery process.
• Coordinates and implements a team selling approach with the community leadership team. 
• Organizes and leads the planning, marketing, promotion, and execution of strategic marketing events with assistance from other community team members.
• Develops strategies and identifies opportunities for increasing community revenue.