Collections Supervisor jobs in Connecticut

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Blood Collections Team Supervisor
  • American National Red Cross
  • Greenwich, CT FULL_TIME
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Position supports our Fixed Site operations. We provide Paid-Training! Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole    WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Supervise blood collection staff at our Donor Center, including training and performance  Drive for results and to serve others with a high level of respect for customer service  Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation  Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again  The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Will have frequent external customer (donor and sponsor) contact. Standard Schedule (Greenwich, Connecticut): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance Pay Information: Salary based on experience WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required Minimum two years of supervisory/leadership experience  Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed.  Ability to work a variable schedule including early mornings, late nights, weekends and holidays. A current, valid driver's license with good driving record is required.  Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Basic computer skills are required. Must be proficient with Microsoft office applications.  Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50lb, push or pull heavy weights, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long hours and frequent schedule changes is required. Employees work weekends and holidays. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore, the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior apheresis or dialysis experience Prior leadership experience exceeding 2 years in healthcare setting BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with Company Match Paid Family Leave Employee Assistance Disability and Insurance: Short Long Term Service Awards and recognition The American Red Cross requires new hires in this location or position be fully vaccinated against COVID-19 as a condition of Employment. This means in this location or position you must be fully vaccinated against COVID-19 by the start of employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights The American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. Whether you’re a recent graduate or an experienced professional, if you share our passion for helping people, we invite you to join us - where your career is a force for good. The American Red Cross is committed to excellence in service through diversity and inclusion. You will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. We celebrate the distinct differences that make us unique, and we foster work environments that recognize the diverse needs of our people. We need people who want to contribute their individual talents to help their neighbors locally, across the country, and around the world. As a leading humanitarian organization in the nation, the American Red Cross embeds principles of diversity and inclusion in all we do to fulfill our mission in a manner that is culturally competent and that deeply values and respects all humankind.
  • 5 Days Ago

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Blood Collections Team Supervisor
  • American Red Cross
  • Greenwich, CT FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
  • 7 Days Ago

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Social Media Specialist
  • Francine Collections LTD.
  • Branford, CT PART_TIME
  • About Francine Collections Business bags designed by women for women. www.francinecollections.com Francine Collections is looking for a talented and creative entry-level Social Media, Marketing Associ...
  • 6 Days Ago

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Collections Associate
  • Building and Land Technology
  • Stamford, CT FULL_TIME
  • Job Title: Collections AssociateLocation: Stamford, CT (In-office)Company Description:Building and Land Technology (BLT) is a premier vertically integrated real estate company dedicated to developing,...
  • 1 Day Ago

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Collections Analyst
  • TRC Companies, Inc.
  • Windsor, CT FULL_TIME
  • About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions ...
  • 25 Days Ago

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Collections Associate
  • Blt Management LLC
  • Stamford, CT FULL_TIME
  • Job Title: Collections AssociateLocation: Stamford, CT (In-office)Company Description:Building and Land Technology (BLT) is a premier vertically integrated real estate company dedicated to developing,...
  • 30 Days Ago

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Debt Collections Supervisor
  • Blitt & Gaines P.C.
  • Vernon Hills, IL
  • We are seeking a highly organized and detail-oriented Collections Manager to oversee our collections department. As a Co...
  • 6/1/2024 12:00:00 AM

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Debt Collections Supervisor
  • Blitt & Gaines P.C.
  • Merrillville, IN
  • We are seeking a highly organized and detail-oriented Collections Supervisor to oversee our collections department. As a...
  • 6/1/2024 12:00:00 AM

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Collections Supervisor
  • Hankey Group External
  • Los Angeles, CA
  • Under minimal supervision, the Servicing Department Supervisor assists the Management Team with overseeing the departmen...
  • 5/31/2024 12:00:00 AM

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Collections Supervisor
  • Matson Inc
  • Phoenix, AZ
  • Description Position at Matson Navigation Company, Inc About Us Matson has been the leading ocean shipping and logistics...
  • 5/30/2024 12:00:00 AM

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Collections Supervisor
  • Matson Navigation Company, Inc
  • Phoenix, AZ
  • Description Position at Matson Navigation Company, Inc About Us Matson has been the leading ocean shipping and logistics...
  • 5/29/2024 12:00:00 AM

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ESC Collections Supervisor
  • ABM
  • Sugar Land, TX
  • We are seeking a highly valuable Collection Supervisor to join our Quote-to-Cash team. The role is responsible for overs...
  • 5/29/2024 12:00:00 AM

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Credit & Collections Supervisor
  • Hussmann
  • Bridgeton, MO
  • As a leader as on the Finance team, this role is accountable for the personnel, processes, systems, and policies that ma...
  • 5/29/2024 12:00:00 AM

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Credit Collections Supervisor
  • Accounting Career Consultants, ACC Legal & HR Career Consultants
  • St Louis, MO
  • Why is This a Great Opportunity? *Leader on the Finance team – ownership of the Credit & Collections team, mentor and ma...
  • 5/29/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$44,121 to $56,578

Collections Supervisor
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021