Cocktail Server jobs in Arizona

Summary of Position :

The Cocktail Server is responsible for serving beverages and / or food to the guests in a friendly, courteous and timely manner.

Essential Functions :

• Check and maintain proper set-up and cleanliness of service station before, during, and after shift
• Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.
• Takes orders, up-selling premium brands, noting requests requires memorization of all available drinks.
• Inputs orders into point of sale system to inform bartender an order was placed.
• Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
• Presents the guest with the check promptly, thanking them and inviting them to return.
• Other supportive functions as determined by management.

Qualifications :

• Education : High School Diploma or equivalent preferred.
• Experience : 2 years high-volume lounge experience preferred.
• Certificates or Licenses : Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities :

• Knowledge of basic food and beverage preparations, including service of alcoholic beverages.
• Knowledge of appropriate table settings, service ware, and menu items
• Ability to remember, recite and promote a variety of menu items
• Ability to transport large trays of drinks through a crowded lounge
• Ability to operate beverage equipment, such as a blender
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
• Ability to memorize and perform Resort Service Standards and Mystery shopper standards

Personal Characteristics :

• Behaves ethically
• Communicates effectively : Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
• Professional Appearance : Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions :

Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism.

We create A Genuine experience, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values.

This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest.

Last updated : 2024-06-09