Clinical Outcomes Analyst jobs in Louisiana

*Looking for specifically a Pharmacy Tech or Pharmacist

JOB PURPOSE OR MISSION : Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems. Serves as a resource person between I/S and Patient Care Areas for the daily operational issues of hospital’s clinical systems.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS: • Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community. • Takes initiative in living our Everyday Excellence values and vital signs. • Takes initiative in identifying customer needs before the customer asks. • Participates in teamwork willingly and with enthusiasm. • Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care. • Keeps customers informed, answers customer questions and anticipates information needs of customers

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS • Practices diligence in fulfilling the regulatory and legal requirements of the position and department. • Maintains accurate and reliable patient/organizational records. • Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS • Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high. • Adheres to high moral principles of honesty, loyalty, sincerity, and fairness. • Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS • Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations. • Initiates or redesigns to continuously improve work processes. • Contributes ideas and suggestions to improve approaches to work processes. • Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS • Effectively manages time and resources • Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial. • Consistently looks for and uses resource saving processes

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS • Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety. • Employee proactively reports errors, potential errors, injuries or potential injuries. • Employee demonstrates departmental specific patient and employee safety standards at all times. • Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Functions as clinical liaison between IS Department and Patient Care Areas.

PERFORMANCE STANDARDS: • Provides education to clinical staff regarding Information System’s clinical applications. • Assists clinical staff in identifying cause and solution to computer issues. • Collaborates in development and distribution of information to clinical staff. • Provides cross-training for other members of the IS staff with regard to clinical information systems. • Works with patient care departments in identifying enhancement and/or change requests for applications; works with I/S technical staff to determine feasibility of requests and communicates back to departments expected outcomes.

2. Provides clinical expertise in evaluation of computer programs and applications; and supports implementation and maintenance of clinical information applications.

PERFORMANCE STANDARDS: • Performs master file and table maintenance for assigned applications. • Works collaboratively with both internal and external technical experts to ensure programs and applications meet the needs of an interdisciplinary group of end users. • Works with I/S technical staff in development of education, literature and training programs to optimize end users’ ability to interact effectively with programs and applications. • Maintains daily functions of clinical applications. • Participates in testing of systems or applications before implementation to ensure functionality. • Assists in establishing and maintaining effective and efficient security of applications, based on “real world” use within BRGMC. • Maintains knowledge of current technology in the healthcare environment.

3 Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS Clinical experience in healthcare environment, bedside patient care preferred (3-5years).

Greater 2 years experience in clinical or healthcare informatics

EDUCATIONAL REQUIREMENTS Current Louisiana license as clinical professional - Pharmacist or Pharmacy Tech required

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS Experience with personal computers (2-3 years) (ex. e-mail or internet). PC hardware troubleshooting experience helpful.

HIPAA REQUIREMENTS: Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.

SAFETY REQUIREMENTS: Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand washing for all age groups.

Full-Time