Client Technologies Manager jobs in Connecticut
Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Client Technologies Manager jobs
Customer Relationship Manager - Stanley Access Technologies
- Allegion Access Technologies LLC
-
Remote, CT
FULL_TIME
- Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000 employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Customer Relationship Manager - Stanley Access Technologies, Remote Connecticut Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers and communicators who excite and inspire others. We are looking for energetic, detail-oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations. Customer Relationship Manager The Customer Relationship Manager (CRM) is responsible for using data analysis of the account history to improve business relationships with their clients and customers, specifically focusing on customer retention and ultimately driving sales growth. The CRM must compile data from a range of different communication channels to learn more about their account behaviors and how to best cater to their needs, specifically managing and providing data to customers regarding warranties, response times and year over year analysis of Stanley’s performance. Additionally, the CRM will be creating and driving process improvements within the CRM team, managing online customer portals and processing all claims including door history, and communication with the field teams. What You Will Do: Facilitate the flow of communication as it relates to service repair quotes and approvals; this may include e-mail, phone or communication through the company’s digital tools Act as company point of contact for communication between the account and the customer, provide the customer with status updates, eta’s, and facilitate questions regarding work orders within your designated accounts, including gathering customer requirements, deadlines and ensure all of these needs are met timely and efficiently. Utilize SAP software tools, and customer portals to prepare updated reports of service history to better partner with your clients and seek areas of opportunity for growth within the account. Maintain National Account contracted protocols, and customer requested service level agreements. Attend customer weekly calls, with national account manager to give updates on calls, current issues, and respond to questions on the account. Respond to account representatives in a timely manner with accurate and detailed information that will pertain to the accounts open work orders, ETAs, and billing resolution. Identify and implement process improvements within the company branches, and customers to ensure positive customer retention. Utilize customer portal information and Microsoft Excel to create data analysis on customer history, open and completed service orders, and current open call averages to better understand current customer needs. What You Need to Succeed: Bachelor’s Degree OR 3 years of customer service or project management experience in a service industry Additional Preferred Requirements: Superior Communication and Interpersonal Skills Ability to work under pressure and meet deadlines Excellent skills in Microsoft applications; Excel, Power Point, Word, Outlook Strong ability to multi-task across multiple mediums Great attention to detail Must be dependable, reliable and need minimal supervision Self Sufficient and Resourceful, out of the box thinking Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
- 5 Days Ago
Senior Purchasing Manager - Raw Materials, Adhesive Technologies
- Henkel group
-
Rocky Hill, CT
FULL_TIME
- At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our c...
- 2 Months Ago
Direct Client: Power Apps Developer @ Hartford, CT Hybrid Only Locals
- KSN Technologies, Inc.
-
Hartford, CT
FULL_TIME
- Job DetailsPower Apps Developer Hartford, CT Hybrid Only Locals One Year Contract We are looking for candidates who can work on our W2.Under broad supervision, designs, codes, tests, modifies and debu...
- 2 Months Ago
Direct Client: .NET Developer @ Hartford, CT Hybrid - Need locals only
- KSN Technologies, Inc.
-
Hartford, CT
FULL_TIME
- Job Details.NET DeveloperHartford, CT Hybrid Locals onlyOne year contract We are looking for candidates who can work on our W2. The agency needs the service of a senior level .NET developer to work on...
- 2 Months Ago
Research Manager
- KX Technologies
-
West Haven, CT
FULL_TIME
- The Research Manager will provide leadership, administrative direction, and hands-on effort in managing the Research Department as it conducts practical and innovative research projects. The successfu...
- 6 Days Ago
Project Manager
- Eden Technologies
-
Shelton, CT
CONTRACTOR
- Location: 100% Remote (must be East Coast based) Duration: 1 year Rate range: $45.00-$50.00 Description Projects: Confluence consolidation and documentation of all Commercial & Sales Ops related infor...
- 9 Days Ago
Client Technologies Manager jobs at Popular Companies
Customer Service Manager
- Palisades Store (Ftn Hills & Palisades)
-
Fountain Hills, AZ
- 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
- 6/4/2024 12:00:00 AM
Customer Service Manager
- Thomas2 Store (32nd St & Thomas)
-
Phoenix, AZ
- 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
- 6/3/2024 12:00:00 AM
Customer Service Manager
- Lake Havasu Store (Lake Havasu, Arizona)
-
Lake Havasu City, AZ
- 1990 McCulloch Blvd Lake Havasu Arizona, 86403, Position Description: Responsible for the oversight, leadership and achi...
- 5/31/2024 12:00:00 AM
Customer Service Manager
- Dunlap2 Store (I-17 & Dunlap)
-
Phoenix, AZ
- 9201 N. 29th Ave Phoenix Arizona, 85051, +1 (602) 2163927 Position Description: Responsible for the oversight, leadershi...
- 5/29/2024 12:00:00 AM
Customer Service Manager
- Idaho Store (W. Old W. Hwy & Idaho Rd)
-
Apache Junction, AZ
- 185 West Apache Trail Apache Junction Arizona, 85120, +1 (480) 3987653 Position Description: Responsible for the oversig...
- 5/28/2024 12:00:00 AM
Customer Service Manager
- Raintree Store (Raintree & Hayden)
-
Scottsdale, AZ
- 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
- 5/20/2024 12:00:00 AM
Customer Service Manager
- Dobson Store (Dobson & Guadalupe)
-
Mesa, AZ
- 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
- 5/14/2024 12:00:00 AM
Customer Service Manager
- Camelback2 Store (17th Ave & Camelback Rd)
-
Phoenix, AZ
- 1625 W. Camelback Rd Phoenix Arizona, 85015, +1 (602) 6981923 Starting Pay: $17/ Hour Position Description: Responsible ...
- 5/14/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$120,495 to $175,204
Most Popular Cities in Connecticut for Client Technologies Manager Jobs
What does a Client Technologies Manager do?
Client Technologies Manager in Dallas, TX
As part of Client Technology, you’ll be shaping the future of EY services.
January 08, 2020
Client Technologies Manager in Gainesville, FL
Director of Imaging Operations leading a team of 13 Project Managers and the imaging of over 130 clinical trials.
January 24, 2020
Client Technologies Manager in Memphis, TN
A key goal will be to bring a renewed sense of partnership and responsiveness to clients in the region.
January 29, 2020