Client/Server Operations Supervisor supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Supervisor work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Supervisor typically reports to a manager or head of a unit/department. The Client/Server Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Client/Server Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This is a full-time, remote opportunity.
Minimum five (5) years experience in Accounts Payable in Oracle EBS *or* minimum of two (2) or years experience in Accounts Payable in Oracle Fusion Cloud required.
Essential Duties and Responsibilities
Supervises and mentors a team of AP Processing Specialists and Senior Specialists that are each responsible for assigned electronic work queues of payable invoices and special handling items.
Possesses an understanding of the invoice processing fundamentals, as well as the ability to process complex transactions, including but not limited to, resolving invoice processing errors or researching and auditing transactions for accuracy.
Monitors the productivity of all processors and their respective work queues, including follow up as needed to help resolve aged items.
Monitors the productivity of all processors and their respective work queues, including follow up as needed to help resolve aged items.
Exceeds the need when providing customer service and displays exemplary team attitude to Vendors, Operating Facilities, Corporate Headquarters, Auditors, and Teammates. All internal and external customers must perceive the Supervisor as an approachable and knowledgeable “go to” resource.
Upholds standards within AP’s Processing manual for procedures, including periodically reviewing content for any necessary changes.
Assists in the interview process and orchestrates training schedules during the onboarding of new hires.
Qualifications
Required: High School Diploma
Preferred Education: Bachelor’s Degree in related field and
Required Experience: Minimum 2-4 years AP experience in similar office environment. Minimum five (5) years experience in Accounts Payable in Oracle EBS *or* minimum of two (2) or years experience in Accounts Payable in Oracle Fusion Cloud
Preferred Experience: Proven leadership skills managing and/or mentoring others
Computer Skills Required
MS Office
Technical experience with Perceptive Imaging
OCR Technology
Lawson S3
Lawson Accounts Payable Invoice Automation (APIA)
Service Now
Kronos, or similar technologies
Physical Demands
The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.