Client/Server Operations Supervisor jobs in Connecticut

Introduction

Are you a self-motivated professional who excels at multitasking, and performing clerical and payroll duties?� Do you want to help shape the future of transportation in CT?� If so, come make an impact by serving your State! Read below & apply today! The�State of Connecticut�Department of Transportation�(DOT)�is accepting applications for�Transportation Supervisor Assistant�roles in the DOT Waterford Maintenance Facility. WHAT WE CAN OFFER YOU: Visit our�new�State Employee Benefits Overview�page!� A healthy�work-life balance�to all employees Professional growth and development opportunities The opportunity to work for a Forbes top company -�‘Forbes’:�State of Connecticut Ranked One of the Best Employers of 2023�- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule Join an�award winning agency! CTDOT has been recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women’s Transportation Seminar (WTS) CT Employer of the Year for 2024! REQUIREMENTS: Selected candidate must be willing to commit and accept assignment to emergency duties, including mandatory winter overtime. (November 1 through April 30, whenever your services are needed). Out of State vacations will not be approved during this time. Various storm events will require you to stay at work for the duration of the storm, which at times can be up to a period of several days, to include holidays and weekends. You are required to hold residency within 20 miles of the posted job locations. Candidates must show how they meet the required knowledge and experience on their application to proceed further in the hiring process. PLEASE NOTE:�Prior to hire, selected candidates will be required to complete a preemployment physical and work assessment, which will include a respirator physical to be in compliance with the Department's Respirator Policy. A respirator fit test will be performed upon hire. THE ROLE: This position is in a maintenance garage environment, in which you will: assist in the operation of the garage by being accountable for and performing a full range of general clerical and maintenance assistance functions perform numerous office and recordkeeping duties that require preciseness, accuracy, and at many times a sense of urgency, as these duties directly relate to public safety use various computer software such as Microsoft Word, Excel, PeopleSoft (Core-CT), STARS, and Analytical Reporting Systems, extensively in your daily duties support an active office, which can be extremely busy at times with various emergencies and priorities occurring simultaneously and be expected to balance several deadlines and tasks while staying proactive to complete daily duties interact with and provide information to diverse populations verbally and in writing use interpersonal skills to communicate and work effectively with the public, to address public safety concerns, important issues, and emergencies POSITION HIGHLIGHTS: Monday - Friday Full-time (40 hours per week) First shift (7:30 AM - 4:00 PM) Locations: DOT Waterford Maintenance Facility� WHO WE ARE: As one of Connecticut’s largest State agencies, DOT employs approximately 3,000 individuals statewide in five distinct bureaus. It is our mission to provide a safe, accessible and efficient multimodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. We have a significant transportation infrastructure system that is essential to maintaining mobility for Connecticut residents and businesses and supporting economic and community development while preserving environmental and cultural resources. The Department of Transportation is committed to cultivating a diverse staff that is representative of the communities we serve. Applications from individuals having diverse backgrounds and life experiences are strongly encouraged.

Selection Plan

To Apply: In order to be considered for this job opening�you must meet the Minimum Qualifications as listed on the job opening.��You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. In order to receive educational credits toward qualification for this job posting, the institution must be accredited.� If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the individual listed on this job posting.� Ensure that your application is complete and detailed before submitting it. In order to comply with�Public�Act 21-69,�the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to�DAS.SHRM@ct.gov. For current state employees, salary calculations are not necessarily comparable from three branches of state government (i.e., Executive, Legislative, Judicial) to the�other.�� FOR ASSISTANCE IN APPLYING: Please�read�or�watch�our�Applicant Tips on How to Apply! Important Information After You Apply: This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. Read through this helpful link to�prepare for your interview.� Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this�recruitment may be used for future vacancies in this job class in the next twelve (12) months. Candidates who are offered and accept a position with the State of Connecticut are bound�by the State Code of Ethics for Public Officials and State Employees which is available at�www.ct.gov/ethics. Connect With Us: Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact�Sharon McIntosh,�at�Sharon.McIntosh@ct.gov. Follow the State of Connecticut�on�LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation this class is accountable for performing a full range of general clerical and general maintenance assistance functions in the operation of a Department of Transportation garage.

EXAMPLES OF DUTIES

Types a variety of materials from rough copy or electronic recording device including correspondence, memos, reports, forms, applications, bills and other documents and records with speed and accuracy;� Reviews and corrects drafts for conformance with originals;� Enters and retrieves data on personal computers and computer terminals;� Maintains logs;� Sets up and maintains records and files according to established procedures;� Searches files for information;� Prepares and sends out standard form letters making minor revisions or additions;� Compiles information from standard sources and prepares reports;� Answers phone, transfers calls and takes messages;� Receives and directs visitors;� Handles routine requests for information, procedural guidelines or assistance over the telephone or in person;� Receives, sorts and distributes mail;� Performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials);� Reviews materials for accuracy and completeness (ensures categorical information is completed as required);� Makes changes per instructions or as authorized;� Verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to sender or other work units;� Does routine posting to ledgers, account books or other records;� Types and prepares purchase requisitions, orders or billing invoices according to established procedures;� Assists in or maintains inventory and orders supplies;� Codes equipment repair work orders in the fleet management system;� Takes minutes at meetings and fact-findings;� Manually checks heating fuel tanks;� Performs meter reading of facility gas tanks;� Performs snow removal around facility and gas tanks;� Operates and monitors radio communications;� Performs general facility maintenance including sweeping and cleaning restrooms;� May assist in coordinating and/or dispatching appropriate personnel for emergency situations;� May mow and perform general maintenance functions around facility;� May assist stores section with material handling;� Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of general office systems and procedures;� spelling, punctuation and grammar;� Skills interpersonal skill;� oral and written communication skills;� in performing arithmetical computations;� Ability to operate office equipment which includes computers, tablets and other electronic equipment;� perform basic clerical tasks;� perform basic maintenance tasks.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

One (1) year of general clerical work experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

One (1) year of general maintenance support experience that includes a substantial portion of time on related clerical duties such as described in the Examples of Duties section may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

Experience utilizing Microsoft Office suite (Word, Excel, etc.) for a variety of clerical/office tasks, including typing and editing documents Experience conducting accurate/detailed recordkeeping Experience reviewing, inputting, and processing payroll Experience prioritizing work, multi-tasking, and meeting time-sensitive deadlines Experience answering phone calls, taking and fielding messages Experience sorting and filing materials Experience with Microsoft Outlook; sending and fielding emails, scheduling meetings

SPECIAL REQUIREMENTS

Incumbents in this class must be willing to accept assignment to emergency duties, including snow and ice removal maintenance and/or office support whenever their services are required.

PHYSICAL REQUIREMENTS

Incumbents in this class must have sufficient strength, stamina, physical agility and visual and auditory acuity and must maintain such physical fitness in order to perform the duties of the class. A physical examination may be required.

WORKING CONDITIONS

Incumbents in this class are exposed to extremes of weather conditions, occasionally to lifting of moderate weights, to poison ivy, insect bites and allergy irritants during summer months, and to loud and potentially dangerous machinery.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.